Business ProfileforSun Coast Introductions, LLC

I hesitate to file a BBB compaint, but after not receiving any response from Suncoast Introductions I think I have no choice. I paid $6,000 to Suncoast about one year ago, after my friends suggested a matchmaker might be the optimum way to meet possible dating connections. The matchmakers I met with originally were great, but soon thereafter they were gone and someone else became my matchmaker. They did not inform me that the company was bought by another matchmaking company. I was very specific about my requirements and I was hopeful I would find a match, especially after the suicide of my husband four years ago. I had one in-person date that on paper seemed okay, but clearly was not at all what I had hoped. So, I was patient and thought the next one might be better. They were going to introduce me to a man who was not divorced, which I rejected. Then, another they begged to meet, even though he was clearly not at all within my parameters. So, I contacted Suncoast and never heard back from my matchmaker. Finally I sent an email to someone higher up in the organization and finally he left a message, however, when I called him back at least three times, there was no response. I know matchmaking is a process and often imperfect, but this business is an absolute sham and is not what it appears to be on paper and online. So, I would like a partial refund, since I have no confidence in the process or the matchmakers at this point. I'm sorry to have to report them, but after I read the myriad complaints against Suncoast, I realized I might have been taken advantage of as well.