Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

No License Required Financial Consultants

OneLoanPlace.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in No License Required Financial Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/24/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    One Loan Place offered me a loan and I was told I was approved for $6,500.00. After providing my personal information, I was transferred to a credit specialist to repair my credit. I was asked to pay to get started $9.99. After telling the agent, I was not interested in debt consolidation and repairing my credit, I was told to call One Loan Place back. I spoke with an agent who sent me an email ************************ to approve the loan options. Then, she hung. this company is SCAM.

    Business Response

    Date: 03/29/2023

    *******,

    Thank you for letting us know about your experience.  We see a couple of things that went wrong here.  First your application was accepted initially, meaning based on your income and loan amount you gave us, you should be able to get the loan you were looking for with one of our lenders or lending networks.  When you called in our representative *** discovered that your debt to income ratio could potentially impede you from getting your loan.  In cases like this we recommend you review your credit and debt situation.  None of these are required in any way to apply for a loan, but can help people with unusable credit.  The application we sent you was specific to your request and I encourage you to apply.  However if the terms are not favorable we recommend reviewing your credit reports, consider credit counseling if it makes sense in rare cases debt settlement.  Please feel free to call us back and ask for **** ** ****.  I would be very glad to go over all your potential options.  I believe there is a solution for you here.  I spoke to the representative who you spoke to last and she apologizes for hanging up prematurely.  I listened to the call and I believe she thought the conversation was over however I did discuss with her she should have waited longer for your reply after saying "OK".  We also reviewed customer etiquette with her for any future calls.

    Best,
    ****

     

    Customer Answer

    Date: 03/29/2023

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]


    Better Business Bureau:


    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 





    Regards,



    ******* *******




     

OneLoanPlace.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.