Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau
®
Powered by data. Driven by trust.
For Businesses
Powered by data. Driven by trust.
Share
Business Profile

Storage Units

SafeGuard Self Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Kim K

    Date: 06/03/2025

    I want to write a review on the safeguard storage at 1115 East Hillsborough Street in Tampa Florida. Everything is going fine up until the point when the managers Lord and London asked me to write a review a good review but before I did. I asked both of them when my 2 month special was up I would like to get another special and not move to another facility and Lord said he would do that for me and London was sitting right there when he said it so I read them their review they liked it I posted it when it came time to get me another storage unit London said she couldn't do that but she remembers Lord and I talking about it in front of her and if she knew she couldn't do that then why leave me alone just so you can get a review telling me that you would give me another storage unit for a discounted rate. So when London said she couldn't do it but she was going to see if her regional manager by the name of Anthony could because he was coming to the facility on that Wednesday he didn't come I guess so when I spoke to her I asked her did she speak with Anthony and she said no no reason just no. So then I made a complaint to corporate. corporate call me back and it was a lady that I spoke with she said that she can give me a unit on the third floor that it would be $84 or $86 I can't remember which one I said that was fine and she said she was going to call the manager by the name of London at the facility and never did so it's been 3 days now that I've been waiting to move to the other unit but no one has a clue about anything no one seems to know how to get in touch with corporate or anyone in corporate that's what they're pretending to do London did say she spoke to a lady by the name of Jackie but Jackie did not speak to anyone in corporate so I don't know how she was able to relay a message to London. Basically I can get another unit but it's going to be at their rates duh.. who didn't know that. So the corporate number is not working it says it's not accepting calls




SafeGuard Self Storage is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.