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About

About This Business

Concrete Crafts Collective started as a creative business offering personalized products and printing services for individuals and businesses. Over time, Krystal expanded her capabilities by investing in advanced printing equipment, including DTF, UV, sublimation, and embroidery machines. As the business grew, she rebranded it as Run the City Prints, focusing on durable printing solutions such as XP600 3D UV printing, DTF Pro Color printing, and UVDTF transfers. This evolution allowed her to provide a wider range of branding and customization options, including apparel, stickers, labels, and promotional products.

BBB Accredited Since: 4/1/2025

Years in Business: 1

Business Details

BBB File Opened:
11/18/2024
Business Started:
9/10/2024
Business Started Locally:
9/10/2024
Business Incorporated:
9/10/2024
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Run This City Prints
Business Management:
Ms. Krystal Negron, President/Owner

Additional Contact Information

Principal Contacts
Ms. Krystal Negron, President/Owner
Customer Contacts
Ms. Krystal Negron, President/Owner
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook

Additional Information

Payment methods
  • Credit Card
  • Debit Card
  • American Express
  • Apple Pay
  • Discover
  • Google Wallet
  • MasterCard
  • PayPal
  • Invoice
Refund and Exchange Policy

RETURN & REFUND POLICY

Effective Date: 9/11/2024

At Run the City Prints, we take pride in delivering high-quality products and ensuring customer satisfaction. Please review our return and refund policy carefully before making a purchase.

 

1. Returns For Non-Custom Items

 

*Customers have 30 days from the date of purchase to return non-customized items.

  *Items must be returned in new, unused, and original condition with all packaging and tags intact.

  *The original proof of purchase or receipt is required for all returns.

  *Refunds will be issued to the original payment method used at the time of purchase.

  *Customers are responsible for any return shipping costs, unless the return is due to a defect or error on our part.

 

2. Customized Items Non-Refundable Policy

 

  *All customized and personalized items are final sale and non-refundable.

  *Since custom orders are made specifically for each customer, we are unable to accept returns, exchanges, or issue refunds.

  *If a custom order arrives damaged or defective, please contact us within 7 days of receiving the item for a possible replacement or repair.

 

3. Deposit Requirement for Custom Orders

 

  *In certain cases, a deposit may be required before production begins on custom orders.

  *Deposits are non-refundable once materials have been purchased and work has started.

  *The remaining balance must be paid before the order is shipped or delivered.

 

4. Exceptions & Disputes

 

  *If an item is received damaged, defective, or incorrect, please notify us within 7 days of delivery with photos of the issue.

  *We reserve the right to deny refunds or exchanges if items do not meet the return criteria stated above.

  *If a dispute arises regarding returns or refunds, Run the City Prints reserves the right to make the final decision on any claims.

 

For any return or refund inquiries, please contact us at [email protected],

772-207-0807 or we have a 24 hour Chat option.

Business Categories
Online Retailer

Latest Reviews

  • Justin D

    "Krystal is extremely professional and pleasant to work with! I couldn't ask for a better experience." ... Read full review

View all Reviews

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