This company is an absolute communication nightmare. From the beginning it's been extremely one-sided. Had to call a week after purchase to find out that the tires I ordered were on back order, switched tires and moved on. Order didn't ship in the 3-10 business days as stated on the website but could've been due to the tires on back order... these are all issues that I could easily put behind me... fast forward to receiving my wheels and tires, all four where out of balance, one was missing a valve cap, and one was bent!!! I still gave the benefit of the doubt that mistakes happen. Spoke with Matt in customer service and he offered to send a new wheel and valve cap which was perfectly fine with me at this point. A week later I had to call back because I hadn't heard anything about the wheel, Matt and Fred had both lied and said that the wheel had shipped and would be to me by that Friday... They then sent me the shipping info showing that they had just submitted it to FedEx that same day. Matt never ordered the wheel at the time of the complaint. Fred sent me some shirts and a hat trying to smooth things out.... yay... then I receive the second wheel... it's bent too!!!! Fred offers to discount a new set of wheels, I have to call them back over a week later again because I hadn't heard anything... "oh, I was just working on it" Fred's favorite line... it's at this point that Fred tells me that I would have to pay another $260 for a different set of wheels after telling me their cost and promising to discount them... The discount he offered was about $5.84 a wheel after two months of going back and forth... having to reach out to them... them forgetting to do what they had promised... never hearing back... order incorrect from the start... two different bent wheels... having to pay to have the others rebalanced... them lying throughout the process knowing they had screwed up... Fred trying to cover for Matt... and now here we are, I've got a set of wheels and tires off the truck, on a pallet in the yard, waiting for the shipping materials to be shipped to me so I can send these back for a full refund... it's been a week since I've last heard from Matt and he said he would send out the materials... just as I told him in our last phone call... I'm not holding my breath... I DO NOT RECOMMEND ANYONE DO BUSINESS WITH THIS COMPANY NOR WILL I EVER DO BUSINESS WITH THEM AGAIN!!