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      Country
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          Find a Location

          East Hill Automotive has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • East Hill Automotive

              2949 N 12th Ave Pensacola, FL 32503-4003

              BBB Accredited Business
            • East Hill Automotive

              5275 N Davis Hwy Pensacola, FL 32503-2033

              BBB Accredited Business

            Business ProfileforEast Hill Automotive

            Auto Repair
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/12/2015

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers Full Service Auto Repair and Service. 2 Master Techs on Duty. Open 7 days per Week.

            Business Details

            This is a multi-location business.

            Find a Location

            East Hill Automotive has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • East Hill Automotive

                2949 N 12th Ave Pensacola, FL 32503-4003

                BBB Accredited Business
              • East Hill Automotive

                5275 N Davis Hwy Pensacola, FL 32503-2033

                BBB Accredited Business
              BBB File Opened:
              2/5/2015
              Years in Business:
              9
              Business Started:
              11/1/2014
              Business Started Locally:
              11/1/2014
              Business Incorporated:
              9/22/2014
              Accredited Since:
              2/12/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of MV91820 for this business, issued by Auto Repair Licenses (DACS). The expiration date of this license is 10/8/2024.

              These agencies may include:

              Auto Repair Licenses (DACS)

              2005 Apalachee Pkwy

              Tallahassee FL 32301

              (800) 435-7352

              https://csapp.800helpfla.com/cspublicapp/businesssearch/businesssearch.aspx

              Type of Entity:
              Corporation
              Alternate Business Name
              • East Hill Automotive, Inc
              • East Hill Motors
              Business Management
              • Mr. Adam Medley, President
              Contact Information

              Principal

              • Mr. Adam Medley, President

              Customer Contact

              • Mr. Adam Medley, President
              • Mr. Jay Duncan, Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Industry Tip

              BBB Tip: How to prepare your car for winter

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/09/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              We actually took our car in to East Hill Automotive *** ******* ***** on 9/16/2022 (i see the date they put was incorrect on a invoice which was 9/27/2022) we was told it was only a ground problem because it drove fine (it was only a small issue with the speed odometer/dash problem) we was quoted a price and they said it would be ready in a few days. so after a week or two, we never received call from them to let us know if it was ready. when we called them to see if our car was ready, they told us it wasn't ready yet.. so we started calling every week and still it wasn't ready. then one day we went there to see what the problem was and told them we were just going to go ahead and take it because nothing was happening and then they told us the mechanic had did something wrong and the car will not start.. (so of course we couldn't take it because it wouldn't start) after 10 months of trying to get our car back they said they got it to start.. when we went to get it they wanted to charge us a lot more than the original quote and it was not repaired at all. it still had the same odometer problem... when we showed them that, they agreed but was going to let us take it but the problem was they set our odometer back to ZERO miles on it... we did not approve them the ok to do that and we called the DMV and they told us the automobile shop is responsible to set it correct.. long story to this is they still have our car a year later and we have paid insurance and a two year tag while it is still there. (we always pay the two tag decal) all we want now is our car back the same way we left it with the mileage correct.. and we don't want to pay for a service that was not performed. (everyone said we showed a lot of patience with them) it would be nice if they would compensate us for the money we spent on the insurance & tag. Thank you for helping us..
              Read More

              Customer Reviews

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              Local BBB

              BBB of Northwest Florida

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