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Find a Location

Bankrate, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bankrate, LLC

      1645 Palm Beach Lakes Blvd Ste 1200 West Palm Beach, FL 33401-2214

    • Bankrate, LLC

      1675 Broadway Fl 22 New York, NY 10019-7840

    Business ProfileforBankrate, LLC

    Market Research
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bankrate, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bankrate, LLC

        1645 Palm Beach Lakes Blvd Ste 1200 West Palm Beach, FL 33401-2214

      • Bankrate, LLC

        1675 Broadway Fl 22 New York, NY 10019-7840

      Headquarters
      1645 Palm Beach Lakes Blvd Ste 1200, West Palm Beach, FL 33401-2214
      BBB File Opened:
      5/17/2019
      Years in Business:
      7
      Business Started:
      6/10/2016
      Business Incorporated:
      2/3/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of MBR2041 for this business, issued by Florida Office of Financial Regulation

      These agencies may include:

      Florida Office of Financial Regulation

      200 East Gaines Street

      Tallahassee FL 32399

      (800) 848-3792

      http://www.flofr.com

      BBB records show a license number of 1427381 for this business, issued by Florida Office of Financial Regulation

      These agencies may include:

      Florida Office of Financial Regulation

      200 East Gaines Street

      Tallahassee FL 32399

      (800) 848-3792

      http://www.flofr.com

      BBB records show a license number of 1661595 for this business, issued by Florida Office of Financial Regulation

      These agencies may include:

      Florida Office of Financial Regulation

      200 East Gaines Street

      Tallahassee FL 32399

      (800) 848-3792

      http://www.flofr.com

      BBB records show a license number of 1427895 for this business, issued by Florida Office of Financial Regulation

      These agencies may include:

      Florida Office of Financial Regulation

      200 East Gaines Street

      Tallahassee FL 32399

      (800) 848-3792

      http://www.flofr.com

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • CreditCards.com
      Business Management
      • Ms. Deborah Carrick, President
      • Mr. Mark Rosenberg, Vice President
      • Mr. Mark Brodsky, Secretary/Treasurer
      • Ms. Britany Stark, Senior Account Manager
      Contact Information

      Principal

      • Ms. Deborah Carrick, President

      Customer Contact

      • Ms. Deborah Carrick, President
      • Mr. Mark Rosenberg, Vice President
      • Mr. Mark Brodsky, Secretary/Treasurer
      Additional Contact Information

      Email Addresses

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/26/2023

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      This company offers bogus rates on loans in order to try to force people into loan applications for which they get referral $.Having worked in this industry, I know for a fact that credit formulas though they may differ slightly are usually within a couple percentage points of each other.The amount they quoted (From Upstart.com) was MORE than TEN TIMES what was actually available through their affiliate. Such a mathematical error is not possible without intentional deception involved.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Heidi H

      1 star

      01/31/2024

      I wanted to compare auto insurance rates. Entered alot of personal and auto information on Bankrate.com, only to be redirected to another site that requested the same info, then another, then another. Do not be fooled by this scam. WAS NEVER EVEN GIVEN ANY QUOTES THAT I WAS LOOKING FOR IN THE FIRST PLACE!!!

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

      BBB Reports On

      BBB reports on known marketplace practices.

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