Business ProfileforABCTVs

Hello, I bought a television Brand **** Serial Number ********* transaction date 01-25-2019 I paid the amount of $ 2600. with 5-year warranty included. But a week after I bought the TV, I contacted the company because they did not send the entire package as they promised with a TV Stand supposedly as a reward for the purchase. so they immediately changed the rules that they had left at the beginning, and then they told me that they were going to send it to me and it never happened, I didn't say anything anymore I left it in peace, but, but... after 8 months more or except the TV began to give me problems with some scratches on the screen and I looked for information and apparently manufacturing defects in the modules, the fact is that I communicated. to claim my warranty and it turns out that they gave me an email that does not exist. [email protected] told me to send the data there and then someone will contact you and it never happened because it doesn't exist. and now ****. They are not responsible because they say that the warranty period for them has already expired. And now the TV no longer turns on, it was working like that with the scratches on the screen but later it did not want to turn on, and then money wasted and it is not fair that They have charged me those amounts and they do not resolve what they have offered. I hope you take note of this and if the problem can be solved. Thank you my name**************.