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          D'OR24K Cosmetics LLC has 1 locations, listed below.

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            Business ProfileforD'OR24K Cosmetics LLC

            Skin Care

            At-a-glance

            Customer Reviews

            1.53/5stars

            Average of 15 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            11/23/2016
            Years in Business:
            10
            Business Started:
            12/13/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Shai Amoyal, Manager
            Contact Information

            Principal

            • Shai Amoyal, Manager

            Customer Contact

            • Shai Amoyal, Manager
            Additional Contact Information

            Fax Numbers

            • (305) 705-3392
              Primary Fax

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/13/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I recently purchased some of your products at the ************** TDA Reg Hermatise Cozumel. (It is a cosmetic shop in the **************). The store is located just outside of the Duty Free stores in terminal 3 of the airport. The woman offered me a free sample of their cream in a small packet and enticed me into sitting into the chair to have her actually apply to see the differences. She applied a small amount to the wrinkles in the corner of the eye and messaged in the cream using a red LED wand. I did see an immediate change; there were tan lines where my wrinkles had been. I told her thank you but I was not interested in the wand but would purchase the cream. I gave her my credit card and passport.She kept me in the chair for a while discussing my skin care routine and really pushing the wand. She showed me an image of the wand, the empire tech 24k pro, on the empire tech website and stated it was $12,950.00. She continued her high pressure sales tactics with the fact that it would save me thousands of dollars in botox, laser treatments, and facials. She even claimed it would treat my TMJ problem. She kept throwing in more free creams and treatments to package. I sat patiently waiting for my credit card and passport to be returned. The time that I sat there should have been a clue, but I gave in. I said I did not have room in my luggage for the items and she stated, No problem. We will ship it to you for free. She had originally quoted me $3500, but suddenly it was $4300, then the final charge to my card was $4607.86 (which is different then the receipt that they sent me). When I questioned the price change, she stated it was tax and that I would get that money refunded if I went to the yellow cart. She walked me over to the yellow cart and filled out the paperwork. I was told to sign the form very carefully so that it matched my credit card or they may not accept the request for the taxes to be refunded to my credit card. They took my receipts as part of the paperwork. Now running late for my flight, I let it go.I received my products in two different shipments on January 31 and February 1, 2024.None of the items in either box were sealed. On February 1, I tried two of the creams and the wand and had a horrible allergic reaction. My face turned red and splotchy and was itchy, my eyes were burning, and I had a huge migraine headache. It took over a week for the redness and itchiness to go away. I still have a lingering headache. I have no history of allergic reactions or migraines. I have never been told I have sensitive skin. The woman had me take a before picture at the airport after she removed my make up and had applied the creams. I took the second picture during my reaction to see the difference. The one on the left is at the airport on January 28 and the second is on February 1.
            Read More

            Customer Reviews

            15 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Marce C

            1 star

            01/18/2024

            Its a very high pressure selling. They offer free facials to make you buy their products and that is just a ploy for more selling of over priced tools/products when you come back for your facials. And its true as soon as you say no.. the attitude changes.

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