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Business Profile

Event Design

KD Event Hall LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Design.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/05/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a contract with this company when I booked my event and it stated I would receive my deposit back after 5- 15 days, it's been well over the 5- 15 days, and I still haven't received my deposit. I was also charged for security that was supposed to be present and was never provided one. (Which was stated in their contract). I have tried to contact the owner on several occasions, and she respond, but never to provide me with my deposit. It's been excuses from the very beginning. I did my part on returning their place exactly like I received it I even sent her a video that nothing was damaged or left dirty. I spoke to the owner on April 2 in reference to my deposit and she stated she sent it through *****, When I called my bank to see if there was a deposit pending and they informed me I had none. As you'll see in the pictures below it says funding failed! The final straw came in today when she hung up and blocked me! At this point in time, if this is not resolved I will be proceeding with legal actions.

KD Event Hall LLC is NOT a BBB Accredited Business.

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