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Customer Review Ratings
Average of 2 Customer Reviews
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Review fromThomas S
Date: 01/02/2025
5 starsExceptional Company and Service I had an outstanding experience with this company. When I called for a tow service, the estimated time of arrival was impressively quick, less than 45 minutes. The team was professional, efficient, and incredibly helpful throughout the entire process. Highly recommend their services!
IGS FL LLC
Date: 01/22/2025
Dear ******,
Thank you so much for your kind words and glowing review! We are thrilled to hear that you had an outstanding experience with our tow service. Our team strives to provide quick, professional, and efficient service, and it's wonderful to know that we met your expectations.
Your recommendation means a lot to us, and we are grateful for your support. If you ever need our services again, please don't hesitate to reach out.
Thank you once again for choosing our company!
Best regards,
**** ******* CEOReview fromJavier S
Date: 01/01/2025
1 starThis company was incredibly unprofessional they had the nerve to call my company speak to us in the most unprofessional manner asking us for a tow. Holding mulitiple conversations in two diffrent languages then when they tried to pay us with a credit card, they tried to verbally give us the card number with no confirmation through email of the transaction. Then still never sent us the ** to this day and wrote us a bad review.... My god this company was a joke.......IGS FL LLC
Date: 01/22/2025
Dear Provider,
Thank you for bringing this situation to our attention. We sincerely apologize for the inconvenience and frustration you experienced during your interaction with our team. It is always our goal to provide professional and efficient service, and we regret that a clear misunderstanding caused this unfortunate impression of our request service process.We take your feedback seriously and are committed to improving our communication practices. Please allow us to clarify a few points regarding your concerns:
As discussed with your colleague at the time of requesting the services, the telephone line was experiencing significant issues, which contributed to the misunderstanding.
We proudly provide more than ***** roadside assistance services so far this year, and we ensure that all providers receive service requests in a clear and efficient manner, often electronically as we pay for services in advance.
We truly value your business and would like to make things right. Your satisfaction is important to us, and we hope to regain your trust.
Thank you for your understanding and patience.
Sincerely,
**** ******* CEO
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