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Find a Location

Hippo Roofing, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hippo Roofing, LLC

      2774 N Harbor City Blvd Ste 102 Melbourne, FL 32935-7506

      BBB Accredited Business
    • Hippo Roofing, LLC

      128 Orange Ave Daytona Beach, FL 32114-4310

      BBB Accredited Business
    • Hippo Roofing, LLC

      712 S Ocean Shore Blvd Flagler Beach, FL 32136-3602

    Business ProfileforHippo Roofing, LLC

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/6/2023

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hippo Roofing, LLC is a residential re-roof contractor providing long life roofing systems, gutters, soffit and fascia. Hippo services Brevard, Volusia and Flagler counties focusing on metal roofing, tile and asphalt shingles.

    Products & Services

    Hippo Roofing is a Select Contractor for Sherwin-Williams. Their focus is understanding the prospects needs and delivering the best solution within the marketplace. They are also certified with many other roofing manufacturers such as Certainteed.

    Business Details

    This is a multi-location business.

    Find a Location

    Hippo Roofing, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hippo Roofing, LLC

        2774 N Harbor City Blvd Ste 102 Melbourne, FL 32935-7506

        BBB Accredited Business
      • Hippo Roofing, LLC

        128 Orange Ave Daytona Beach, FL 32114-4310

        BBB Accredited Business
      • Hippo Roofing, LLC

        712 S Ocean Shore Blvd Flagler Beach, FL 32136-3602

      Location of This Business
      2774 N Harbor City Blvd Ste 102, Melbourne, FL 32935-7506
      BBB File Opened:
      8/31/2015
      Years in Business:
      15
      Business Started:
      6/18/2008
      Business Started Locally:
      8/26/2009
      Business Incorporated:
      4/6/2009
      Accredited Since:
      4/6/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      41
      Alternate Business Name
      • Hippo Roofing and Construction
      • Architectural Exteriors and Design
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • William Lee Stillwell, Managing Member
      Contact Information

      Principal

      • William Lee Stillwell, Managing Member

      Customer Contact

      • William Lee Stillwell, Managing Member
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/26/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Company: Hippo Roofing, LLC Date of transaction: 10-23-23 Amount: $23,469.20 Product: New ************** Hippo advertised 100% financing through P.A.C.E. program with a company named Fortify. The program was advertised on their website, as well as radio advertisements at multiple times per day for Hippo (on radio station **** "the Beach"). THIS FINANCING OPTION DOES NOT ACTUALLY EXIST. They also advertised a "complimentary" wind mitigation report.On 12/27/23, Hippo advised that Fortify "refused to release the funds" for the project and that we needed to get alternate financing asap or pay in full asap. We later discovered our county entered Resolution No. ****** on 8/2/22 terminating the **** Program specifically for single family residential properties; and (more importantly) in 8/2022, the *********************** notified contractors via certified mail of the resolution giving the contractors 90 days notice of the termination.On 1/15/24, I told Hippo Roofing, LLC of our discovery(ies) and asked for a discount due to their false & misleading tactics and deceptive advertising. I also advised we had no choice but to dip into our retirement accounts to pay the invoice and needed time to access the funds. On 1/18/24, I provided the owner, ***************************, a copy of the ******************* to contractors by the county office, & a screenshot of their Blog falsely advertising the **** program. ********************** emailed response refusing a discount.On 1/26/24, ********************** emailed he would put a lien against the house. On same date, we paid the invoice in full from our retirement accounts -- BOTH of which will result in NEGATIVE TAX CONSEQUENCES TO US. TO DATE, Hippo Roofing, LLC is STILL advertising the **** program as a viable 100% financing option, and still has the Blog on their website dedicated to this program as a financing option knowing that is not, in fact, a financing option. They also never gave us the wind mitigation report.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Heather H

      5 stars

      06/29/2022

      I requested an inspection and found that my roof needed to be replaced after locating storm damage. Hippo fought the fight for me. There was a little bump, but we overcame it and moved on. I was able to upgrade to a metal roof, which turned out gorgeous. The crew was wonderful and worked hard to make me happy.

      Hippo Roofing, LLC Response

      07/01/2022

      Thank you for sharing your 5 star rating of Hippo Roofing with the Better Business Bureau. Many people do not take the time to express their favorable point of view and excellence goes unnoticed. We are very pleased that you like your "gorgeous" metal roof and the crew that installed it. Please feel free to let us know should you need anything or if you would like to learn about our new referral program. Thanks again for your kind comments about Hippo Roofing.

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

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