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Business Profile

Digital Media

Ingram Digital Media, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.67

Average of 12 Customer Reviews

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Review Details

  • Debra K

    Date: 11/08/2023

    Debra K

    Date: 11/08/2023

    I have learned more in 1 month with Kristin about business and Quickbooks then working years at a full time job. I also enjoy all the ways to find support. Thank you Kristin

    Ingram Digital Media, Inc.

    Date: 11/09/2023

    Hi Debra, Thanks so much for taking the time to share your experience. Kristin and Team Ingram appreciate your support!

  • Sandie E

    Date: 08/06/2023

    Sandie E

    Date: 08/06/2023

    If you want to learn how to start a business, Krisitn is the way to go. If you want to learn the ins and outs of bookkeeping, and Quickbooks specifically, go somewhere else. She has you complete the Quickbooks Proadvisor Course. Anyone can tell you to do that. Very disappointed, a waste of money.

    Ingram Digital Media, Inc.

    Date: 08/09/2023

    Thank you for taking the time to share your thoughts. We sincerely value all feedback from our members, and we're here to address your concerns. We're sorry to hear that you felt disappointed with your experience. We understand that your expectation was to learn the ins and outs of bookkeeping, including QuickBooks, as part of your journey with us. Bookkeeper Training School offers a comprehensive curriculum that covers a wide range of topics, including in-depth training on QuickBooks. We do this to provide our members with a strong foundation for successfully launching their bookkeeping businesses. The QuickBooks ProAdvisor Course is a valuable part of your bookkeeping education, and Kristin does provide two full modules to getting your QBO account set up, understanding the software, and strategies for passing the QBO ProAdvisor Certification exam. The content you were looking for is available within our course library inside the Bookkeeper Training School 2.0 area. Referring to your product progress, it appears that you haven't accessed the specific area of our library that contains the QuickBooks and bookkeeping content you were looking for, and we’re very sorry you were unable to take advantage of the information. Our customer support team is always here to assist you in navigating our content and to address any questions or concerns you might have. We pride ourselves on being readily available to help our members make the most of their learning experience. However, we did not receive any inquiries for assistance from you since joining in January 2021. We genuinely want every member of our community to succeed and thrive, and you did purchase lifetime access to all of the Bookkeeper Training School training content. If you'd like to explore the QuickBooks and bookkeeping content within our platform, or if you have any questions about specific sections, please don't hesitate to reach out to our customer support team. We're here to help you access the information you're seeking and make the most of your membership. We appreciate your feedback, and we're committed to continuously improving our program to meet the needs and expectations of our members. If there's anything specific you'd like to discuss or explore further, please feel free to get in touch with our support team. Thank you again for sharing your thoughts, and we hope we can assist you in having a more positive experience moving forward.

Ingram Digital Media, Inc. is BBB Accredited.

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