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Business Profile

Air Conditioning Contractors

M&S Air Conditioning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Reviews

Customer Review Ratings

4.69/5 stars

Average of 42 Customer Reviews

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Review Details

  • Review fromJoseph Z

    Date: 04/16/2025

    5 stars
    Very pleased with **** ********. He was polite, knowledgeable and informative. **** **** up the great work. M&S thank you for providing awesome people like **** and fantastic service overall.
  • Review fromRobert H

    Date: 04/10/2025

    5 stars
    Extremely pleased with the service we received on 4/10/2025. We have used M&S for several years and would recommend the company to anyone needing A/C services.
  • Review fromArdis B

    Date: 04/01/2025

    5 stars
    Very happy with the service I receive from M&S Air Conditioning. ***** was polite, professional and explained things.Thanks!
  • Review fromTimmy K

    Date: 03/27/2025

    1 star
    Horrible experience with M&S first not showing up to original appointment for maintenance. Then they show up about 5pm for rescheduled appointment. Technician supposedly completed everything and left. We get the report and things dont line up. He never came inside so not sure how he checked thermostat or turned system on to check it. One part of report said filter was good, yet its dirty and needing replaced. Another part of the report said the filter was disposable and replaced. Old dirty filter was still in unit. Said drain line cleaned and checked yet the drain was dry where it drips as if there was no flow to check drain. Just with these issues it made me question things so I replied to both text and email reviews and got no response. So I went to their website to contact us and filled out the form and described my issue and no response. Waited a few days and called the office and spoke to someone in appointments. They took my info and said they would send an urgent message to have a manager call me. 4 days later and no response. A week has gone by and crickets! Be aware!
  • Review fromJames S

    Date: 03/27/2025

    5 stars
    Excellent service and very knowledgable technician. On point and answered all my questions satisfactorily. Overall great service!
  • Review fromBruce R

    Date: 03/11/2025

    5 stars
    Excellent staff and service! Appointment was on time as scheduled with ***** being knowledgeable and professional with a generous amount of friendliness!
  • Review fromAnton S

    Date: 02/11/2025

    5 stars
    We have used M&S air conditioning for many years. They are always reliable and efficient. They recommend what we need and always explain everything they are doing. We would highly recommend them.
  • Review fromMaddy M

    Date: 02/08/2025

    5 stars
    M&S Air Conditioning is the best! They are so courteous on the phone and I like how they give you a text update of which technician is on the way, their picture, and a quick bio about them. They are very mindful of arrival windows and they do excellent work. Thanks, M&S!
  • Review fromLinda W

    Date: 01/23/2025

    5 stars
    We had M&S come for our A/C maintenance. They were very thorough and professional. They will always take time to answer any questions. I would highly recommend
  • Review fromFrank Olive F

    Date: 01/17/2025

    5 stars
    Professional service and employees Timely manner. Fair pricing. Great communication

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