Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

M&S Air Conditioning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Reviews

Customer Review Ratings

4.69/5 stars

Average of 42 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCarl M

    Date: 10/10/2025

    5 stars
    ***** from M&S did a great job fixing my problem. Same day service, good price.
  • Review fromRichard S

    Date: 10/09/2025

    5 stars
    Company always does a good job. Informs us of other items that should be taking care of.
  • Review fromPete H

    Date: 09/27/2025

    5 stars
    Same day service, excellent service and fix. **** *. was friendly and professional, highly recommend!
  • Review fromKurt S

    Date: 08/19/2025

    4 stars
    Response time on a weekend was excellent! Technician was able to troubleshoot the problem almost immediately, and performed the repair quickly and efficiently. My only reservation for future repairs is the pricing structure. They have very high set prices for very minor repairs. $240 to clean a condensation drain, $300 to change a capacitor, less than thirty minutes of labor time, plus the $159 weekends service charge.
  • Review fromJon C

    Date: 08/06/2025

    5 stars
    I had my AC condensation line clogged up. I tried to unclog it myself with a wet vac but no success. I called MSI late Sunday afternoon and was impressed with the prompt service and professionalism. **** the technician arrived within the hour and was able to quickly fix my issue. I would recommend this company for their promptness, professionalism and pricing.
  • Review fromMike C

    Date: 06/29/2025

    5 stars
    Prompt service even for an emergency call on a Sunday. Service call was a 1/3 of the normal rate due to being a maintenance plan member. Would highly recommend their annual plan.
  • Review fromKeith T

    Date: 06/09/2025

    5 stars
    Arrived on time as schedule. **** was friendly and professional. We are very glad that we picked M&S several years ago. Always have been treated like VIPs. Highly recommend them for your HVAC needs.
  • Review fromNorma J

    Date: 05/23/2025

    5 stars
    ***** has serviced our Air conditioning unit for several years. the Techs are always very courteous. They call and or text to let you know when they are arriving and are always on time for the appointment.They do a through check of the system and make sure you understand what has been done or what needs to be done to maintain an efficient system.I highly recommend this company for all air conditioning needs.*. *******
  • Review fromDennis S

    Date: 05/20/2025

    5 stars
    Had a great job in a timely manner, and everybody was very friendly great group
  • Review fromGreg S

    Date: 04/22/2025

    3 stars
    In 2010 I bought a air conditioner for my lanai. I had to replace the unit a second time in 2022. Now I am being told that I have to spend another $1331 to have a coil replaced just a few years later. This company does not back up their product. I do not recommend them.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.