Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

General Contractor

Xtreme Roofing & Construction

Headquarters

Reviews

This profile includes reviews for Xtreme Roofing & Construction's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Xtreme Roofing & Construction has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.55/5 stars

    Average of 20 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromVictoria B

      Date: 02/08/2024

      5 stars

      Victoria B

      Date: 02/08/2024

      We had a very positive experience with Xtreme Roofing. Although our roof leak was minor, it was repaired in an efficient and professional manner. Everyone from the office to the technician were easy to work with. Xtreme Roofing is professional, timely and honest. I recommend Xtreme Roofing for roof repairs.

      Xtreme Roofing & Construction

      Date: 02/09/2024

      ********,We greatly appreciate your time in leaving us such great feedback and a five star review! We are happy to hear we were able to address your leak in a timely manner. Thank you for your recommendation and we look forward to serving you again in the future!
    • Review fromRay P

      Date: 12/27/2023

      5 stars

      Ray P

      Date: 12/27/2023

      Amazing Job. Roof looks amazing. Everyone at Xtreme Roofing were courteous,professional,and friendly,and courteous,I would recommend them very highly. The church and adjoining buildings look super. From the owners to all the workers outstanding job. Thanks So Much Pastor ****** And Members

      Xtreme Roofing & Construction

      Date: 01/05/2024

      Dear Pastor ****** and Members,We are genuinely touched by your kind words and thrilled to hear that you are pleased with the outcome of our work on your church and adjoining buildings. Your satisfaction is our greatest reward, and we appreciate you taking the time to share your positive experience.Your recommendation means a lot to us, and we are grateful for the trust you've placed in our team. If there's ever anything more we can do for you or your community, please don't hesitate to reach out.
    • Review fromDean F

      Date: 10/25/2023

      1 star

      Dean F

      Date: 10/25/2023

      I was very impressed with Matt senior from our first meeting I was assured that if I contracted with them, I would have a project manager and they would be able to tackle the entire scope of the hurricane Ian damage . Over the course of nine months, I had nine different project managers with most leaving the company in a couple few weeks. There was literally no communication between anyone in the company and things that were discussed several times and included our contract never occurred (specifically screen reinforcement to soffits) In spite of having 9 of XRCs staff look at the job and give professional opinions when the work began it was determined the facia and gutter needed to be replaced for an additional $10,000. I had to make this decision on the spot as the sub contract crew who was supposed to only evaluate the work showed up and started tearing soffit and facia down. It was very uncomfortable as I was surrounded by a very aggressive group of workers who spoke no English I was also told that they couldn’t do only the facia which would have allowed me to get bids on the gutters. ( it turns out that was not true as they in fact had another crew come and do the gutter )Under extreme pressure I signed a change order and had to write a check on the spot. Also a supply of soffit material that I paid 500 for was used and I received no credit. The job site was not properly cleaned up I found dozens of nails and screws jagged strips of metal as well as tear off debris from the roof work in my yard. additionally my drive way was stained with hundreds of oil and tar stains They attempted to pressure wash the drive but only seemed to have gouged the surface. Very disappointed in the whole situation Don’t believe their carefully worded response to this review I have had several conversations and email exchanges with Taylor ******** at XRC and they are not reasonable or the least bit interested in resolving my issues to my satisfaction

      Xtreme Roofing & Construction

      Date: 11/07/2023

      Mr. **********, We appreciate your feedback and the opportunity to address your concerns. We have made multiple efforts to address your concerns with reasonable and practical resolutions. However, it is important that the proposed solutions are within the scope of industry standards and practical constraints. While we understand that you may have specific expectations, we must adhere to fair and customary practices in our industry. Please be assured that we are committed to working with you in good faith to reach a resolution that is fair and reasonable for both parties. Your satisfaction remains our priority, and we will continue to explore practical options to address your concerns. We appreciate your patience and cooperation in working towards a satisfactory resolution.
    • Review fromKaterina S

      Date: 10/02/2023

      5 stars

      Katerina S

      Date: 10/02/2023

      Xtreme Roofing & Construction – Roof replacement Xtreme Roofing is a local, family operated, roofing company. They did a great job on our roof. They came with 12 workers, and they did everything from beginning to the end in only one day. Arsino supervised everyone making sure everything was done right. He tried to explain every step they were doing that day. After the work was done, they cleaned the area around our house and every little particle from the roof replacement was picked. They cleaned with magnet making sure all of the nails are picked up. I was very pleased that they did all that perfect cleaning. A very nice person brough the trash container the previous workday and picked it up the next day after the new roof was in place, cleaning the area again, thank you Stacey! Matt ****** was with us from the beginning, dealing with the insurance claim, inspections and everything else needed, making sure that we would get our new roof, covered in full by the insurance. He was very nice, explaining the whole process. Thank you, Missy, Lacey and everyone else in the office for the great and professional work you did. I love the warranty this company is giving, the quality of the materials they use and the professional work they do. I will definitely use this company when we will need our roof replaced in future. Thank you Xtreme, Katerina S

      Xtreme Roofing & Construction

      Date: 10/02/2023

      Dear Katerina S, Thank you so much for taking the time to share your positive experience with Xtreme Roofing & Construction! We are delighted to hear about your satisfaction with our roofing services and the smooth process from start to finish. We genuinely value your feedback and look forward to serving you again when the need for roof replacement arises in the future. Your trust in our company and appreciation of our work means the world to us. Thank you once again for choosing Xtreme Roofing & Construction. Best regards, Xtreme Roofing & Construction Team
    • Review fromGary H

      Date: 08/22/2023

      5 stars

      Gary H

      Date: 08/22/2023

      Great company that helped me from beginning to end.Took over a year with the insurance company and Xtreme roofing never stopped fighting for me

      Xtreme Roofing & Construction

      Date: 08/24/2023

      Dear Gary, Thank you for sharing your feedback and for choosing Xtreme Roofing for your project. We're thrilled to hear about your positive experience with us. Navigating insurance processes can often be challenging, and we're glad that our team was able to stand by you throughout the journey. We believe in going the extra mile for our clients, and your kind words validate our commitment to providing dedicated and unwavering support. It was a pleasure assisting you from beginning to end, and we're grateful for the opportunity to be of service. If you ever need any further assistance or have questions, please don't hesitate to reach out. We're here to help. Thank you again for your trust in Xtreme Roofing. We wish you all the best. Warm regards,
    • Review fromSusan A

      Date: 08/19/2023

      4 stars

      Susan A

      Date: 08/19/2023

      Out of the three companies I called for quotes and discussion about a new tile roof, Extreme Roofing took the most time in talking with me and describing their findings on inspection and were the most affordable. They also worked very well with my HOA. City inspection passed with no problem. I am very pleased with the job well done, and made referrals to friends to Extreme.

      Xtreme Roofing & Construction

      Date: 08/22/2023

      Dear Susan, Thank you for taking the time to share your positive experience with us! We greatly appreciate your feedback and are thrilled to hear that you are pleased with the outcome of your new tile roof installation. It's fantastic to know that our team's commitment to communication, thorough inspection, and affordability resonated with you. We understand the importance of delivering exceptional service, and we're glad that our efforts met your expectations. We're also pleased that the coordination with your HOA and the city inspection process went smoothly. Our goal is to provide a hassle-free experience for our clients, and it's rewarding to know that we were able to achieve that for you. Thank you for referring us to your friends. Word-of-mouth recommendations are invaluable to us, and we're excited to extend our services to those you've referred. If you ever have any further questions, concerns, or roofing needs, please don't hesitate to reach out to us. We're here to assist you. Best regards,
    • Review fromTerry B

      Date: 08/17/2023

      4 stars

      Terry B

      Date: 08/17/2023

      I’m satisfied with the Roof but the person who came out told me that i would get two roof vents and he talk like if they find any boards that’s was no good he would replace them but i paid to have them replaced.

      Xtreme Roofing & Construction

      Date: 08/21/2023

      Dear Terry, Thank you for your review and for choosing us for your roofing project. We're glad to hear you're satisfied with the roof itself. Regarding the roof vents and the discussion about potential board replacements, we apologize if there was any miscommunication. We'll certainly look into the roof vent issue and ensure everything aligns with what was agreed upon. Please know that we are here to address any concerns you have. In regards to damaged wood or decking, it's important to note that unforeseen damages can occur, and our team always follows best practices for repairs. If there are any specific issues, please let us know, and we'll be happy to assist. Thank you for your feedback, and we appreciate the opportunity to make things right. Sincerely,
    • Review fromSteve W

      Date: 07/06/2023

      2 stars

      Steve W

      Date: 07/06/2023

      Extreme roofing and construction is working on our home today. Included in the bid we asked for two roof vents for bathroom and kitchen fans. What showed up were solar powered attic fans that we don't want. The price difference between the solar powered fans and the gooseneck vents for the roof quite significant. The boss of the company said that's too bad. So we get our two cheap vents for the price of two solar powered attic fans. Sure doesn't make any points with me.

      UPDATE:

      I am writing to change my review (Steve W) as shown below. Once communication between the office and our worker Adam was clarified, everything was corrected and all of the work was completed as described in our contract. Apparently, the copy of our contract had changes listed on it that were initialed by the sales rep, but never where turned into the office. Once everything was gone over, Xtreme Roofing did as we quoted and so far things are right on schedule. We are now in the final stages of completion of the project and I am satisfied with the work completed so far and I look forward to a great finish. Sorry for all of the issues listed, but Communication is the KEY.

      Xtreme Roofing & Construction

      Date: 07/12/2023

      Dear Steve, Thank you for bringing your concerns to our attention. We genuinely apologize for the miscommunication regarding the vents for your bathroom and kitchen fans. Our team is actively working on resolving this issue to ensure your complete satisfaction. We understand that the inclusion of solar-powered attic fans instead of the gooseneck vents you requested was not what you expected or desired. We want to assure you that this was an oversight, and we take full responsibility for the error. We value your trust and appreciate your feedback. Rest assured, we are committed to finding a solution that meets your needs and aligns with your original request. Our team is currently reviewing the pricing difference between the solar-powered attic fans and the gooseneck vents to come up with a fair resolution. Please know that we are taking this matter seriously and addressing it with the utmost urgency. We genuinely apologize for any inconvenience or frustration this may have caused you. We will be reaching out to you directly to discuss the proposed solution and make sure it aligns with your expectations. Our goal is to rectify the situation promptly and to your satisfaction. Once again, we apologize for any misunderstanding and assure you that we are working diligently to resolve this matter. Thank you for your patience and understanding.
    • Review fromWalter K

      Date: 05/31/2023

      2 stars

      Walter K

      Date: 05/31/2023

      Time from signing to completion: 13 1/2 months Status: Waiting for Contractor’s Final Payment Affidavit (Fla.Stat. 713.06) Xtreme Roofing and Construction (XRC) seemed knowledgeable and motivated when preparing their bid on my house to replace the siding, rotten framing and bring it up to code. Four months in, the first work crew showed up - three men. Throughout, they operated with a small crew when they weren’t assigned to other jobs, or hired sub-contractors. They changed foremen five times over the 13 months, each of whom I had to make sure knew what I wanted. In one instance, I learned they collected a payment before the inspection. The rebuilding of a deck using composite decking was delayed until after the house was painted. After painting, XRC asked for the painting/final payment, which I had to refuse because the deck and other fix-ups were not done. Later, I agreed to write a partial payment holding back the balance until after completion. Then I get a Notice of Lien served on me from a sub-contractor claiming XRC did not pay them. Per Florida Statute, the homeowner is liable. After the hurricanes, I can’t imagine XRC not having money to pay their subs. I was asked for the remaining payment when everything was done but I refused because the lien had not been cleared as promised and was much greater than what remained on the contract. Yet, overall, I’m happy with their work. I can say the house felt much more solid during those hurricanes last year, and the deck generally looks good though it looks rushed/sloppy in parts. But the much-needed repairs are done and the house looks good. But I’m unhappy about how long they took, about being unaccommodating at the end to do little repairs which they said they would do, and getting payment before the inspection had been done, and I'm very unhappy about having been sweet-talked into that partial payment when they knew a lien on my house was on its way, and is still in place.

      Xtreme Roofing & Construction

      Date: 06/07/2023

      Dear Walter, Thank you for taking the time to share your feedback and expressing both your satisfaction with our work and your concerns regarding the overall experience. We appreciate your honesty, and we apologize for any inconvenience or frustration caused during the course of the project. We strive to deliver exceptional service and meet the expectations of our customers, and we take your comments seriously. We understand your frustrations regarding the duration of the project and the frequent changes in the foremen. We acknowledge that these factors may have contributed to miscommunication and delays. We sincerely apologize for any inconvenience caused and assure you that we are taking steps to address these internal issues to improve our operations and provide better consistency in our project management. Regarding the payment issue and the subsequent lien notice, we deeply regret any inconvenience or distress caused by this situation. While we always strive to maintain a strong financial standing and honor our financial obligations to subcontractors, unforeseen circumstances can sometimes arise that impact our ability to fulfill those commitments promptly. We understand the impact this had on you as the homeowner, and we apologize for any stress it may have caused. We are committed to resolving the lien issue promptly and ensuring that it does not affect your homeownership. We are actively working with the subcontractor to address the outstanding payment and clear the lien as promised. We will keep you updated throughout this process and work towards a satisfactory resolution. We appreciate your positive feedback regarding the quality of our work and the improved structural integrity of your home during the hurricanes. Customer satisfaction and delivering a solid end result are always our top priorities. We apologize for any shortcomings in the finishing touches and assure you that we will take your feedback into consideration for future projects to enhance our attention to detail. We value your feedback as it helps us identify areas for improvement and ensures that we continue to enhance our customer experience. If there is anything else we can do to address your concerns or assist you further, please do not hesitate to reach out to us directly. Your satisfaction is important to us, and we are committed to working towards a resolution that meets your expectations. Thank you for choosing Xtreme Roofing and Construction (XRC) for your project, and we sincerely apologize again for any inconvenience caused. We appreciate your understanding and the opportunity to address your concerns. Best regards,
    • Review fromDore V

      Date: 05/04/2023

      5 stars

      Dore V

      Date: 05/04/2023

      I contacted many roofing companies in the area to replace one portion of my roof and ultimately chose Xtream Roofing and Construction for many reasons. As a single older woman, I have had many challenges with contractors in general and particularly with roofing companies. The team from Xtreme are an exception. When I called to make an appointment, the response was very quick. Adam, the company sales representative, and the owner both came to meet with me to inspect the roof and develop a quote for replacement. Adam was my point person and after the first meeting he assisted me to develop a detailed proposal tweaking all of the small details that a professional contract should provide. He responded patiently to my many questions and provided the important information I needed to make a final decision to hire the company. After the first night the crew cleaned the site and protected the roof to protect it.from possible rain and wind. Final cleanup was meticulous. All debris and nails were totally gone.. Both Adam and Wayne made a final site visit to inspect the work before the final city inspection I want to comment on Extreme’s payment model. A small deposit finalizes the contract and starts the process which includes all the paperwork related to Permitting. Once the work actually begins another payment is due and final payment is due once the City successfully inspects the work. This helped me to develop a trusting relationship with the company and especially the team. Adam and Wayne were both a pleasure to work with. They were professional, knowledgeable, patient and engaged. Most important was that there was always open and reliable communication throughout the project. The roof installation was executed with the best materials, outstanding workmanship, on schedule and has a great warranty program. I’m confident that my new roof will last for many years. I highly recommend Xtreme Roofing and Construction. They are exceptional.

      Xtreme Roofing & Construction

      Date: 05/09/2023

      Doreen, thank you so much for taking your time to leave such great feedback and a five star review! Thank you for trusting us with your home. We are thrilled to hear you are happy with our team and services. We greatly appreciate great customers like you and look forward to working with you in the future!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.