Reviews

This profile includes reviews for Newfold Digital, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Newfold Digital, Inc. has 8 locations, listed below.

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  Newfold Digital, Inc.

  5335 Gate Pkwy Jacksonville, FL 32256

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  Bluehost Inc.

  1958 S 950 E Provo, UT 84606

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  FastDomain Inc.

  1958 S 950 E Provo, UT 84606

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  FastDomain Inc.

  560 Timpanogos Parkway Orem, UT 84097

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  Bluehost Inc.

  560 Timpanogos Pkwy Bldg G Orem, UT 84097

Review Details

• Review fromCindon Y

  Date: 01/20/2023

  1 star
  This is a big time scam in my opinion , I can't even receive a refund.

• Review fromBrian y

  Date: 01/18/2023

  1 star
  Zero Stars - Basically thieves- They intentionally setup the cancellation process to be impossible.

• Review fromRachel B

  Date: 12/27/2022

  1 star
  Incredibly difficult to work with. Outsourced customer service representatives are completely uninformed. Despite trying to switch over the primary account representative information to the actual owner of the company and providing necessary documentation, the form terms continually change, as does the contact information. Various email addresses provided are no longer in service. They're holding the owner hostage as we try to gain access to open a new account elsewhere. Would not recommend this company to anyone!

• Review fromMarco H

  Date: 12/21/2022

  1 star
  HOST GATOR BILLS UNATHORIZED CHARGES AND YOU WILL NEVER SEE THAT MONEY BACK.BE CAREFUL DO NOT USE THIS WEBSITE THEY HAVE AN AUTO ****** POLICY THAT AUTOMATICALLY WITH NO WARNING CHARGES YOUR CREDIT CARD BASED ON YOUR PAST CONSUPTION. IN MY CASE I TRIED THE *** PACKAGE, I FOUND IT DID NOT HELP AT ALL, NOW A YEAR LATER THEY CHRAGE MY CC FOR THAT SERVICE AGAIN, NO QUESTIONS ASKED NO REFUND GIVEN THEY DONT CARE YOU WANNA BE ROBBED AND ABUSSED THEN TRY THEI SERVICE

• Review fromMatt B

  Date: 12/14/2022

  1 star
  Hostgator is technologically backwards. They installed CentOS 7, an older Linux distro that can't handle zstd compression, on my very expensive VPS. When the transaction went through, I was double charged and ended up with two hosting packages. I asked for an Ubuntu OS and Hostgator won't install it.https://www.hostgator.com/help/article/what-operating-systems-will-be-available-for-my-vps

• Review fromSuzi G

  Date: 11/30/2022

  1 star
  Bluehost Web Hosting went from amazing to really bad in under 30days. They changed things including online chat which use to take 5mins to access someone to over 30 mins. When you finally do get someone to help, they are helping several people at the same time! I was online for over 45 mins and still didn't get a solution.I finally asked for email instructions on what to do and was told I would have to pay more for something that was not a problem a month ago!They also changed some other internal server things that changed something on my website which they are hosting. It was all good for over 6 months and now it's not!I am a very disappointed customer and I have tried to reach out to them more than once and get different answers they do not resolve the issue they created!

• Review fromBarry D

  Date: 11/29/2022

  1 star
  One star because there is no option for zero.I had a website and a sub-domain with PowWeb for several years.After becoming dissatisfied with them, I called in autumn of 2016 to close my account.I then moved my domains to a different service provider.Six years later, in September of 2022, I find a $615.38 charge from PowWeb on my credit card.After much discussion with their "customer service rep" I was offered a pro-rated refund which I said was unacceptable as I've not used their service in over six years. I asked for a supervisor and was told all supervisors were in a meeting and that I'd get a call back. When the supervisor called and I explained everything, also pointing out that they could check their servers and see there has been zero traffic from me in more than six years, and they could also check and see that my domains have been with a different ISP for more than six years. The supervisor claimed I called them in 2019 and set up an account. I asked her why I would do that when I'd been with a different ISP for years. She said she would escalate my complaint and that I would hear from them via email.My credit card company said they could not refund my money as the charge was not "fraudulent" since I'd given PowWeb my credit card number. I had to file the complaint again pointing out that I cancelled the service more than six years ago.To my mind, it is fraudulent to charge a former client because you still have their credit card however I acknowledge that it might simply be a case of incompetence on their part and that whoever I spoke with when I cancelled the account did not fully cancel it. But if that was the case, why did I not incur any charges from them for six years?Seeing other reviews, it would seem this sort of behavior is standard practice for this company. It certainly appears that way.

• Review fromChristine M

  Date: 11/17/2022

  1 star
  They are beyond irritating. I signed up back in 2018, the customer service is so awful lately, I have decided to switch to another company. I had signed up with SEO and help building by website. I would have been better off gambling the money away. They give you no inkling that they do anything for you in SEO. They across the board contradict each other as if there is no *************. No one is on the same page, no quality assurance. I held on this long because it is a point to switch hosting companies. I've had to contact customer service over 8 times to migrate away from them. Just a horrible, horrible company.

• Review fromJoe T

  Date: 11/15/2022

  1 star
  They are scammers once they have your credit card information they will take out money even when you cancel them beware they dont like you opted out from them once you give them a try dont do it this how they make their money ,HostGator.com is a big scam if you dont guys dont listen from this review you will regret

• Review fromeric C

  Date: 11/05/2022

  1 star
  I was told they will pay be back $20,000 in damages and now its turning into a legal issue. I've been with them since 2006 when ***** was the owner. Its been a nightmare dealing with them. The servers go out everyday and the live chat and phone customer service are not trained right.