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Business Profile

Non-Profit Organization

Operation 180

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Non-Profit Organization.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found this organization on word of mouth Groveland I contacted them via email as they asked And they did contact via phone back in November I can let it all my documents and information to the organization for utility assistance they put in a pledge with Duke Energy for me the pledge expired and they contacted the energy and renewed the pledge theirselves for the expiration date of January 9th 2023 The day I contacted them and they put the pledge on the account was November 9th 2022. they never follow through with the pledge that they provided Duke Energy I numerous times to contact them I have tried emailing them calling them They are even listed on the chamber of East Lake County commerce the website link that they have there leads you to a blank website. at the time they pledged to an amount of $993.00 to help with my utility bill as I as I was disabled at the time myself and had a senior to care for who is disabled in the home and on oxygen the company led me to believe that they would really help me out with the help never came. I would just like the two owners to get in contact with me Miss ******* ******* *** **** *******

Operation 180 is NOT a BBB Accredited Business.

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