Business ProfileforSliding Doors Express

I hired Sliding Doors Express to install a hurricane door and sidelight. I thought they knew what they were doing when ***** came to give me an estimate and asked if we could open the box to make sure the sidelight was in the box since he said it didn't show that a sidelight was actually in the box. They said they would come in a day or two. I got several conflicting messages about whether or not they were actually coming. One said they would be there between 8 and 10. I said, "But it's after that time now." One would say someone was coming, another agent would say they weren't coming until another day. This went back and forth all day. Finally, someone came later in the day, when they said it would take several hours to install.An installer came with his father as his "assistant." They took several hours, and seemed to be pretty friendly. They didn't cover my aquariums near the door, so plaster and saw dust were all over the aquariums and on the floor around the door. Odd.After several hours, they said they were finished when I was outside in front of my house. The installer asked me to pay the second half of the fee...I had paid half up front. I told him that they had a coupon in the ad that I found their number from. They argued about applying it, which I thought was pretty unethical. They hadn't completely caulked the border of the door, but when I had asked about it, they said it would be covered by the molding, which they left off. I had asked if it would ruin the integrity, especially as a hurricane proof door. They said no. I asked about the lock not sliding smoothly; they said they would come back another day if it didn't work easily.The lock was increasingly difficult to open and close and I was locked out of my house a couple of weeks later after calling numerous times for them to fix the lock. They promised but never showed up to repair it despite making an appointment. They have lied so many times. This is not a legitimate or safe company.