Business ProfileforHealth Formula, Inc.

I placed an order for an introductory offer for sleeping pills on 07/17/22 for a total of $7.90. On 8/5/22 they billed me for $79.95.On 8/9/22 I called to cancel the order as the pills were to big for me to swallow. I was told I had to return the rest of the product, which I did, minus the two I had taken out of the package. I sent them to the address given to me on 8/12/22 with the ****AP1606..I didnt hear anything from them in response to getting part of my $79.95 back so on 9/9/22 I called back and talked to ***** who said her supervisor would call back within 48 hours. I said I would contact the BBB if I hadnt heard by 5:00 pm that day. I did wait for the call. The only thing I could understand from ***** was that the credit had to be sent on the same credit card it had been charged to. In my case the card has changed and it needs to be sent to the new credit card number or by check to my address. Would you please check into this and find out why they didnt return my partial refund? I do not want to give my new debit card number as Im afraid they will charge me again for a new order. They can send the check to: **************************************************************************** 29212.Thank you for any help in this matter.**************************