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Business Profile

Medical Equipment

Lincare Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lincare Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lincare Inc. has 1110 locations, listed below.

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    Customer Review Ratings

    1.28/5 stars

    Average of 869 Customer Reviews

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    Review Details

    • Review fromEdward J

      Date: 07/11/2025

      1 star
      I turned in my cpap machine in March.I continued to receive charges on my auto pay. Contacted billing support, they said if I turned it in dont pay. Asked for that in writing was told an email would be sent it wasn't.Contacted wecare team. Advised by them issue would be resolved, but it would not be removed from the dashboard for almost two months.Received a call said it was reconciled. It was not I still had pending charges on my cc.Called again and just got that they will let the person know.Other than a case number and my documenting notes when I call, they provide no documentation.I have also notified my insurance company they should not be billed by them for anything. At this point I feel this is very close to fraudulent practice.
    • Review fromJohnny W

      Date: 07/10/2025

      1 star
      They do not care about the patient it is only money they want and how much they can recoup from the customer that the insurance allows. THIS IS A BAD COMPANY, and they have horrible customer service. I had to get a CPAP machine from them. I wanted to pay for it and to get a straight answer was impossible, as to how much it would cost. So, after nearly an hour of face-to-face interaction. We finally came up with a price to apply toward credit on the account. Instead of it paying for it they wanted to pay it out so they could bill each month. I waited 2 months and called the service 3 times to get a payoff and to see if the credit I had accrued in my account would cover it and over an hour on the phone with the customer service *** still never got an answer as to how much is left on the machine. This company needs to be shut down. It is however a great example as to what the healthcare industry has become instead of customer care it is only about the care of money.
    • Review fromLinda C

      Date: 07/09/2025

      1 star
      They took 1 1/2 weeks to provide O2 to my mom. She was admitted to the hospital on 7/7/25 at 10:30pm for hospice and given 24 to 48 hours to live (although was an estimate as no one can give an exact time). The next day they were calling and said I had to return the equipment that day while Im setting with my dying mom. I told them they would have to wait and I would call them after I returned home and I was not leaving her. The next morning, I again talked with them at 10:32 and then they called again at 11:35 both times wanting the equipment back while I am setting with my dying mother. This is pure harassment and no common respect in regards to caring for patients they are suppose to be helping. They didn't care enough to deliver the equipment for 1 1/2 weeks when she needed it and now they don't care for my mental health and need to be with her at her final hours. DO NOT USE THIS COMPANY. THEY DONT DESERVE TO BE IN BUSINESS AS THEY ARE NOT PATIENT ORIENTED BUT RATHER ONLY IN BUSINESS TO MAKE A PROFIT AT THE EXPENSE OF OTHERS WHILE THEY ARE EMOTIONAL DISTRESSED. My review would be zero stars except they is no review offered for that. I am also wondering how much they are going to bill me because I refuse to leave my mom to go home and wait who knows how many hours for them to pick up the equipment. I wonder this because they have already told me Medicare will no longer pay as she is on hospice.




    • Review fromHeather A

      Date: 07/08/2025

      1 star
      Horrible experience. Got a surprise bill after 8 months of renting oxygen concentrator for my father. Not a single monthly bill prior to that to indicate that Medicare might not pay. Lincare waits for 8 months then gives bill ~$1000 and threaten sending to a collection agent. Total gotcha billing. Impossible to work with. Stuck on hold for very long time to talk with someone. Billing department staffed with "bill collectors" who only want you to pay the unreasonable bill, refused to connect me to the local branch. Just pay pay pay.




    • Review fromRaul P

      Date: 07/08/2025

      1 star
      Do not Buy anything with them. First they push you to buy their overpriced e DME non durable medical devices that ate at least 3 or 4 times more expensive than the regular market. They always say that your insurance will pay, but if the insurance does not pay, they send you the overpriced equipment bill. Also send you several time the wrong type, size and type of equipment. full mask their price $300 market price $80 just as an example.Avoid them! better saying run away a far as fast you can!
    • Review fromSusan y

      Date: 06/29/2025

      1 star
      Lincare, I have dealt with both Wakefield and Bedford NH: Total nightmare!! Never return calls. First mask was not sized correctly. New style mask did not send the hose to connect to the Resmed machine. They created 2 accounts and won't merge into one. As a result, orders are cancelled since the one account does not have my insurance. I feel like I am being tortured having to use a mask that pinches my nose shut in order to have insurance cover the cost of equipment. It's like putting your head in a plastic bag and sealing it. They fitted me for new style mask and lied - said it only came in one size fits all. That is what they sent and its still pinching my nose. My Doctor provide the 3 different sizes. I need Large! Now I am fighting with them to send right size. they say insurance too soon to change what they sent. But they sent the wrong size. I can't get them to send me the correct equipment.
    • Review fromPatricia H

      Date: 06/28/2025

      1 star
      Had problems after hours, called the company, talked with Carol and she said they would make a delivery on Monday. We are talking about an oxygen delivery company!!! That is not acceptable. Definitely do not care about their customers. Please, for your own safety, don’t use this company.
    • Review fromJordan G

      Date: 06/24/2025

      1 star
      I would never recommend their service and certainly not to the elderly, who are their main customer base as a medical supplier. I cancelled my dad's service with Preferred Homecare who is billed through Lincare on May 2nd. I was told by Preffered that his account was deactivated and that no more payments were going to be made from his card. My dad was put on Hospice and passed shortly after. Preferred came to get their supplies the friday after my cancellation, to their convienience. On June 1st, I'm notified that a recurring charge was made from Lincare for his services through Preferred. At this point, he has been deceased for 3 weeks, I had already been assured that further charges were cancelled, and the supplies that are being charged for have long been picked up. As it's billed through Lincare, I call them on June 3rd to get refunded. Hold time is 15 minutes, and by the end, I am assured once more that his account is deactivated and that no further charges will be issued, and for the refund, I will be recieving a call from their Regional Billing Office. I recieve no call, and wait a considerate 2 weeks before calling again. Every call made his been met with no acknowledgment of prior calls, and no solution. I now try to call Preferred directly. Their automated system to get to billing brings me back to the same line for Lincare, if I'm lucky enough to get there, because if you respond to their billing options by pressing 4, 3 seperate times, the call will hang up. Speaking of, my calls have been mysteriously disconnected after mentioning a refund twice. Frustrated, as I get the same answer about their "Regional Billing" a final time, I ask support for the number so I can call them myself, and the number she gives me leads me back to the same automated system I've been faced with the entire time. I genuinely believe the system is set to frustrate the customer into giving up. At least 6 calls, no solution. I have begun to dispute the charge on the card instead.




    • Review fromTrish L

      Date: 06/24/2025

      1 star
      Horrible. Have for several months asked them to pick up oxygen tanks and they have said they will be out and failed to show on multiple occasions. Do not recommend them but it looks like you don't need to base that off just my review.
    • Review fromJohn H

      Date: 06/17/2025

      1 star
      Lincare has been over billing my insurance company for my CPAP machine. I've been trying to resolve this issue for 8 months now and have yet to get anyone that can help me. I've spent endless hours on hold with more than a dozen different people to talk to along with several different departments to call and have not received any feed back to what the contract for my new CPAP machine states. I've left several messages with the person that is the regional manager for my area and have yet to hear any thing back from her.

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