Customer ReviewsforG. Fedale Roofing
81 Customer Reviews
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Review from Judith M
03/13/2024
We have used G. Fedele for many home improvements, but the most recent improvements were windows. Right from the beginning we had excellent, professional service. I would highly recommend them for any home improvements. Judy M.Review from Bobbie W
02/20/2024
G.Fedale finished my window replacement project today. From contract to completion, Ilia C. was such a pleasure to work with. She kept me informed on project milestones and answered my (many) questions with courtesy, respect and professionalism. The 5-man team that installed the windows were wonderful. Very courteous and respectful of the property. I only heard from the PM on one occasion, and only after I called him, so I would give 4 stars for that reason. Communication is key. Especially when you’re giving a company thousands of dollars.Review from Michael K
02/15/2024
We needed a new roof as it had been damaged by a storm. Evan Taylor came by to inspect the roof and assisted us in dealing with our insurance company. The insurance company decided the roof could be repaired but we decided to replace the roof due to it's age. Once the installation started Chris Shelly took over as site manager. The installation went very smooth and I never felt rushed into making a decision on whether or not the job was completed. Chris acted on all of the issues we pointed out and we are very satisfied with the job Fedale did.Review from Amy M
02/14/2024
We recently had new siding put on our house. Guys/crews did a great job. I especially want to thank Chris Shelly! He worked with me down the home stretch with all the little things I kept asking about or making sure everything was done just right! Always responded back to me quickly. He was a pleasure to work with!! Thanks Chris Shelley!!Review from Allen Z
02/14/2024
When looking for a roofing contractor I contacted four different companies for bids. All four showed up and gave me bids but I have to say that Joey from G Fedale was the only one of the four that actually walked on the roof and went into the attic to survey the job. All four bids were in the neighborhood of each other (within $1000,00) but I gave the contract to G Fedale because of Joey taking the time to do the job right and get up on the roof. Joey also pointed out ventilation issues I had in my attic and took the proper measures to correct that. Very happy with him. The roofing crew showed up on time and went right to work, They were very careful to keep the yard clean and completed the whole job which included all new plywood sheathing in 1 1/2 days. I was impressed. I was however somewhat displeased with my project manager Rory after the roof was installed. There were a few issues that needed to be completed on the job and I had very little success getting him to respond to texts or phone messages. Plus there were two times where he said he would be here to take care of the loose ends and never showed up. My time is valuable also. He was very responsive before and during the job but after the instillation crew left this is where the problem started. Overall G Fedale did a very good job on my roof and I am pleased. I would of given them five stars but because of my project manager not respond to texts and phone messages and not showing up when he said he would I can only give it four stars.Review from Meredith C
01/07/2024
Wouldn't wish this contracting experience on my worst enemy...We contracted with GFedale in 2022 for multiple roof replacements, a chimney rebuild, and new drainage system on our main roof. Not a small job; we had been having water problems for a while and needed the job done right. Despite their high prices, we went with Fedale because of their reputation. Fast forward to today: we still have water problems (even some new ones) and the quality of workmanship delivered was sloppy and completely unprofessional. It's been a slow drip of us finding one problem after another. Poor job oversight/management; important job details weren't communicated to subcontractors; quality control issues from start to finish; sloppy, unfinished-looking work. They cut an opening in our wooden soffit and installed a scupper box but didn't seal it afterwards; just left wide-open gaps in our now-exposed soffit that water, bugs, and critters (yes, the gaps are that big) can get into. Not to mention the scupper box they installed is damaged and buckled at the seams; possibly leaking water into our soffit right now. When we brought this up to them, they said there's nothing wrong with it or how it was installed. This is not true. Three other roofers called it a “hack job” and a “leak waiting to happen.” In addition, we were pressured into and paid $4500 for a partial chimney rebuild, which they never completed. We only just recently learned this after months of them being unable to provide photos showing our chimney was taken down to the roofline and rebuilt, as stated in the contract. They finally admitted to only making repairs. In summary: GFedale charged us top dollar and delivered unprofessional, Craigslist-quality work. They continue to stand by and defend the subpar workmanship and mislead us about the completed job. Our roof continues to leak. More than that, we now have new water troubles that we didn't have before.Review from Kevin B
12/18/2023
A portion of our roof needed repairs after storm damage. The team, including damage assessors, estimators and repair team, were very professional. The job site was left in a very tidy condition. The job supervisor, Chris Shelly, also was very hands on and made sure the job was completed to a high level and assisted in having some window screens (damaged by the storm) taken to a repair shop and returned to us within a few days. Overall we were very pleased.Review from John H
12/08/2023
We're very happy with the front door replacement done by G. Fedale. From start to finish, the job proceeded smoothly on the proposed timetable. We found everyone at G. Fedale to be courteous, knowledgeable, and professional. We chose G. Fedale over other estimates because Evan explained the process, presented options, and answered our questions. The installation took place on the scheduled date and was completed on time. Raul and his crew do great work; they took care to protect the interior of the house, and cleaned up inside and outside when they finished. Ryan, who postponed his vacation to manage the installation, made sure that everything was done to our satisfaction and answered our questions. Chris stopped by a few days later to inspect the job; he checked the fit and finish of the door and the frame and made sure that we were satisfied with the work done. I won't hesitate to recommend G. Fedale to friends and family.G. Fedale Roofing Response
12/12/2023
John, thank you for such a positive review. We are happy to hear you are more than satisfied with your home exterior project as well as the team. Please don't hesitate to reach out to us in the future for any of your home exterior remodeling needs. We'd also love to help others out in your area and would appreciate any recommendations for your friends and family we may be able to serve. Thank you again!Review from Ryan S
12/06/2023
Excellent work and appreciate the attention to detail and providing a quality productReview from LC S
11/17/2023
I was dreading the noise and mess of getting a new roof. Instead I was so surprised at this roofing company. I have never seen a company so concerned with making sure they were so polite, respectful of their customers property, and made sure every little bit of roofing materials were cleaned up. Chris , the Forman ( I think) patiently answered all questions we had. And I truly have never seen a team work so hard and long hours . Heat, rain , they worked from daylight to sundown. It was quite astonishing to watch the process and progress every day. We live in an HOA community so they had LOTS of houses to do. Fedale roofing completely exceeded our expectations Having a team like they have in today’s world is priceless and rare. They actually cared.
Customer Review Rating
Average of 81 Customer Reviews
Contact Information
101 S Mary St
Wilmington, DE 19804-3112
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