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  2. Delaware
  3. Wilmington
  4. Bank
  5. Barclays Bank Delaware

Headquarters Location

Barclays Bank Delaware

Bank

This is a multi-location business. Find a location

125 S West St

Wilmington, DE 19801-5014

http://www.barclaycardus.com

(302) 622-8990
125 S West St, Wilmington, DE 19801-5014
http://www.barclaycardus.com
(302) 622-8990
Additional business information
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Additional Information: Barclays Bank Delaware would like to work with you.

Please contact a member of our Office of the President at the following:  
Email: BCUSOfficeofthePresident@barclaycardus.com
Phone:   1-866-750-6031
Mail:       Office of the President            …
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Accreditation
BBB accredited business

Accredited Since: 1/31/2001

Years in Business: 19

BBB Rating
A+

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Ratings

Customer Reviews
★★★★★
★★★★★

Average of 120 Customer Reviews

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Business Details

This is a multi-location business.Need to find a different location?

Headquarters
125 S West St, Wilmington, DE 19801-5014

BBB File Opened:1/11/2001
Years in Business:19
Business Started:10/24/2000
Accredited Since:1/31/2001
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:Corporation
Alternate Business Name
  • Barclaycard US
Business Management
  • Mr. Larry Drexler, Chief Privacy Officer
  • Ms. Ann-Marie Archino
Contact Information

    Customer Contact

  • Mr. Larry Drexler, Chief Privacy Officer
  • Ms. Ann-Marie Archino
Additional Contact Information

Fax Numbers

  • (866) 823-8178
    Other Fax

Phone Numbers

Email Addresses

  • Primary
  • Sales
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Industry Tip

How to Choose a New Bank or Credit Union

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Customer Complaints

1,170 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

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Most Recent Customer Complaint
Complaint Type: Advertising/Sales Issues
Status: Answered
anonymous user

06/09/2020

I was filling out a hotel reservation on the choice Privileges app when I was made an offer to fill out a choice privilege credit card for a $50.00 discount. The choice privilege Visa card is a venture of the choice privilege hotels and barkclay bank. I filled out the application, was approved. The new credit card information was immediately transferred to my choice privilege account as my credit information. I the screen showed clearly the amount of the reservation with the $50.00 discount i’d Been given for applying for the card. A later email failed to include the $50.00 discount. I called choice privilege and they stated the discount was in fact a credit issued by the Barkley back credit card issued under the name choice privileges Visa. I called choice privileges’ Visa and they said the credit would be issued after 1 or 2 business cycles. That was not the immediate discount advertised and demonstrated on the reservation page. It’s a classic bait and switch.
…Read More
Read 1169 More Complaints

Customer Reviews

120 Customer Reviews

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Most Recent Customer Review
anonymous user

LOIS S

★★★★★
★★★★★

09/04/2020

Barclays ropes people into taking their credit card as a perk for points on hotel rooms. As long as you pay your bill and have no complaints,you are fine. But have a dispute,and not only do they leave you to settle it on your own. They leave the charge on your card and add interest each month. Other cards like Discover and Bank of America give you a provisional credit and do not charge any interest unless the charges are found to be justified. Then they take the credit back and charge interest. That is fair to the customer. They do not ask the CUSTOMER to do the work-and call the company with whom you have the dispute. That is the way it should be. Don't expect that from Barclays. All they want is your money!
... Read More

Read 119 More Customer Reviews

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
125 S West St, Wilmington, DE 19801-5014

BBB File Opened:1/11/2001
Years in Business:19
Business Started:10/24/2000
Accredited Since:1/31/2001
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:Corporation
Alternate Business Name
  • Barclaycard US
Business Management
  • Mr. Larry Drexler, Chief Privacy Officer
  • Ms. Ann-Marie Archino
Contact Information

    Customer Contact

  • Mr. Larry Drexler, Chief Privacy Officer
  • Ms. Ann-Marie Archino
Additional Contact Information

Fax Numbers

  • (866) 823-8178
    Other Fax

Phone Numbers

Email Addresses

  • Primary
  • Sales
Read More Business Details

Business Categories

Bank
Credit Cards and Plans

Local BBB

BBB Serving Delaware

More Info on Local BBB

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.