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          Air Temp Solutions HVAC & Plumbing Contractors has 1 locations, listed below.

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            Business ProfileforAir Temp Solutions HVAC & Plumbing Contractors

            Residential Air Conditioning Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.29/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/30/2018

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Air Temp Solutions provides heating, air conditioning, water heater, and air quality services.  Specific services include:

            • Sales and Installation
            • System Service and Repair
            • Maintenance Packages
            • 24/7 Emergency Service

            The company offers financing options.

            Business Details

            BBB File Opened:
            9/11/2017
            Years in Business:
            13
            Business Started:
            1/1/2011
            Business Incorporated:
            2/26/2016
            Accredited Since:
            8/30/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. John Gabrielli, Co-Owner
            • Ms. Miranda Gabrielli, Co-Owner
            Contact Information

            Principal

            • Ms. Miranda Gabrielli, Co-Owner

            Customer Contact

            • Ms. Miranda Gabrielli, Co-Owner
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/24/2022

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            Isigned a contract and paid for a new American Standard HVAC system to be installed in my home in May 2020. The system was installed in July 2020 and per the contract, the HVAC was supposed to come with 10-year warranty on parts, 20 year warranty on heat exchanger, 10 year warranty on compressor and 10 year warranty on Labor costs. The first year of preventive maintenance was free and then I was required to pay for inclusion into their warranty maintenance agreement annually ($238 or so) in order to comply with all of the warranties. I made the company aware on several occasions that I wanted the maintenance agreement if it was required in order to maintain my warranties because I had just spent $8000 of my savings to install this unit. The first year was free so I would not be required to pay for this service until this year in 2022. Recently, this month in October 2022, the HVAC stopped working properly and the heat is not working. I called them for help and they advised that because I had not paid for their warrant Maintenace agreement I have to pay for all repairs. However, the 1st year was free and this is currently the 2nd year which is not yet complete. I should still be able to sign up for the warranty agreement to protect my purchase. The company has unfairly boxed me out of protecting my investment after having installed this unit in my home. I am still within the 2nd year of installment of this HVAC system, and I should be afforded the opportunity to sign up for the required warranty maintenance agreement at any time during the 2nd year of its installation. This is an egregious act on behalf of this company and they do not care about me having invested $8000 for the promise of quality work.
            Read More

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paul J

            10/13/2023

            Dave did a great job of fixing my heater. He walked me through what was wrong with it. Great level of customer service. All Around good experience.

            Local BBB

            BBB Serving Delaware

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