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Business Profile

Watch Manufacturers

Timex Group USA, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(203) 346-5000Write a Review

About

Overview

Headquarters

Timex Group USA, Inc.

555 Christian Rd

Middlebury, CT 06762-3206

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See Hours
Operating Hours
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
Closed
Closed

Find a Location

Timex Group USA, Inc. has 2 locations, listed below.

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    BBB Accreditation & Rating

    Timex Group USA, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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    About This Business

    Timex provides watches and watch accessories, including digital, analog, water-resistant, automatic, and chronograph timepieces. The company assists clients with selecting products through categories such as men's, women's, and kids' watches, along with strap options and watch finder tools.

    BBB Accredited Since: 12/23/2024

    Years in Business: 172

    Products and Services

    Automatic Watches, Bracelet Watches, Chronograph Watches, Digital Watches, Diver Watches, Gold-Tone Watches, Kids Watches, Leather Watches, Military Watches, Silver-Tone Watches, Small Watches, Stainless Steel Watches, Straps, Titanium Watches, Vintage Watches, Watches

    Business Details

    Local BBB:
    BBB, Connecticut
    BBB File Opened:
    2/2/2001
    Business Started:
    1/1/1854
    Business Incorporated:
    11/12/1969
    Type of Entity:
    Corporation
    Alternate Names:
    Timex Corporation
    Business Management:
    Ms. Neissa Urbaez, Customer Contact
    Mr. Kris Ferreira, Director of Customer Service
    Ms. Mischelle Ruiz, Customer Service Manager
    Mr. Tobias Reiss-Schmidt, President/CEO

    Additional Contact Information

    Principal Contacts
    Mr. Tobias Reiss-Schmidt, President/CEO
    Customer Contacts
    Ms. Mischelle Ruiz, Customer Service Manager
    Additional Phone Numbers
    Other Phone: (800) 448-4639
    Social Media

    Additional Information

    Payment methods
    • American Express
    • Apple Pay
    • Discover
    • MasterCard
    • PayPal
    • Visa
    Business Categories
    Watch Manufacturers, Watch Repair, Watch Dealers

    Latest Reviews

    • Richard B

      "Timex watches are unreliable and the warranty is worthless. The last two Timex watches I've purchased new on Amazon have failed totally within a year." ... Read full review

    • Wm H

      "Sent in my watch for warranty repair and it was returned very fast and fully functional. Thank you, Timex."

    • Dolores D

      "THE ALARM CLOCK I PURCHASED IS MINIMAL SIZE, CHEAPLY CONSTRUCTED , AND THE DIRECTIONS - WHICH REQUIRE A MAGNIFYING GLASS TO READ- DO NOT WORK. TOTAL VALUE VALUE IS PROBABLY ABOUT $5, INCLUDING POSTAGE." ... Read full review

    View all Reviews

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