Reviews

This profile includes reviews for The Hartford Financial Services Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Hartford Financial Services Group, Inc. has 82 locations, listed below.

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  The Hartford Financial Services Group, Inc.

  1 Hartford Plz Hartford, CT 06155-0001

• 

  The Hartford Financial Services Group, Inc.

  10375 E Harvard Ave # 401 PO Box 22815 Denver, CO 80231-5939

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  The Hartford

  3131 Camino del Rio N Ste 850 San Diego, CA 92108-5738

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  HARTFORD LIFE AND ANNUITY INSURANCE COMPANY

  PO Box 305034 Nashville, TN 37230-5034

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  Hartford Insurance Group

  8044 Montgomery Rd Ste 500 Cincinnati, OH 45236-2927

Review Details

• Review fromSasha G

  Date: 07/01/2025

  1 star
  I tried my best to be very patient with this company. I recently began utilizing their services for short term disability as I gave birth in February and am on maternity leave. Two times this company has took their time approving me for financial benefits and have caused me to drain my savings due to accumulated late payments. Now we are going to be late on our rent payment because they have dragged their feet reviewing requested documentation. I call today to find out if these items have been reviewed by my agent John Adam’s only to find out they have yet to be reviewed. I then ensured there were no other necessary actions on my end only to find out they sent a letter out today closing my case due to missing documentation. I am so furious as I have called at least every other day and left voice messages to ensure everything would go smoothly. Now I have to appeal my case. Terrible terrible business!!!

• Review fromFrank K

  Date: 06/28/2025

  1 star
  We had a hail storm come thru the area that damaged all homes and many vehicles in the area. When I filed my claims for my vehicle and property I was low balled throughout the process. After three low ball offers where my deductible on my vehicle meant nothing to Hartford I had no choice but to file a claim with the ******** Division of Insurance. I was finally paid months later the amount of the estimate I had sent them.
  The home coverage was a similar. They were willing to pay for the roof damage after some resistance and several calls from my contractor. They claimed damage to a utility shed roof and lawn furniture were from something else. Their quickness to deny my claim via photos was amazing to me. I filed another claim with the Division of Insurance and was contacted by 4 different people from the Hartford. One contact was a letter that I took to be intimidation from the law department at the Hartford. The agents switched from one to another while contacting me. After 10 months of back and forth arguing they finally paid for the utility shed roof and lawn furniture. This was after final word from them that they would not pay for it and a fifth Hartford agent's involvement.
  It is my opinion from the rude way I was treated that the Hartford and **** use these tactics to coerces seniors into accepting their lowball offers. I no longer trust either of them.

• Review fromMichael L

  Date: 06/24/2025

  1 star
  The whole process is made extremely difficult as the insurance company constantly gets your information incorrect and has a very poor system of communication. Getting in touch with your agent or anyone who does not give you the run-around is impossible. They have no compunction about undercompensating and sweeping it under the rug, but are very aggressive about seeking recompense for supposed overpayment.

• Review fromRonda S

  Date: 06/20/2025

  1 star
  Billing. Mail took 13 days to reach them they say. I called day was due to ensure paid. I used a credit card to pay in meantime. They took my money AND billed me additional $71 but 3 months later tells me canceled even though I OVERPAID. DO NOT USE HARTFORD FOR AUTO INSURANCE!!!! I've paid it m whole life. Mind you have been extremely disabled a year and am not even driving!!!

• Review fromLinda A

  Date: 06/19/2025

  1 star
  I am a Senior Citizen who was overcharged for auto insurance. I thought this was a decent company until I started getting increases in my insurance every 6 months. I worked from home, driving at least 25 miles a week to the store or church. My car is in a secure place, and Hartford consistently raises my premium every six months. I had no traffic tickets or accidents, and for four years straight, they continued to increase my premium. The straw that broke the camel's back is when they raised it again by $50, citing inflation is what the representative told me. Mind you, no tickets, moving violations, or accidents should warrant substantial increases like this for someone on social security. I fired their butts and told them I will tell whoever will listen that AARP endorsed Hartford Insurance is a scam at best.

• Review fromMike C

  Date: 06/12/2025

  1 star
  I wanted to be their client. I signed up for a small business insurance with Travelers last year... This year my contract was transferred to *** ********* I do not know why this happened. But I assumed my automatic payments were going through. Little did I know... THEY WERE NOT. At this point I'm about 2-3 months behind on payments I thought were being paid. You think you would get a call explaining the situation.
  NOPE. I discovered my policy was cancelled by accidentally finding an email explaining so.
  When I called and asked their rep "why did no one call to explain?", he said "we don't do phone calls. We communicate via email and you have our website to log into.
  (CURSE WORD-Use your imagination)
  How often do you think I'm going to log into your website? How often do you think I'll be looking for your emails? This is an insurance deal. PAY AND FORGET IT. This is how it works. This isn't some subscription into some entertainment site. I have no intention to log in to your website... EVER. But if someone had called and explained I need to in order to set up a payment process, I would have considered it.
  They should have done their due diligence to CONTACT their clients to inform them of any existing issues, like payment processing. WTF?!
  An email DOES NOT CUT IT!
  So when dude told me this, I was like... "this is how you treat your clients? You can just leave that policy cancelled. I will be searching else where."

• Review fromTimothy O

  Date: 06/05/2025

  1 star
  The Hartford insurance company is a literal joke and a scam. These people are such crooks to every single person that they say they are trying to take care of. If anybody has Hartford insurance cancel it if you have Hartford insurance and they are screwing you over like they are doing so many people go get a lawyer. It's time for everybody who's got stuff with the Hartford to lawyer up. These people are crooks and need to be taken down

• Review fromElliot B

  Date: 06/02/2025

  1 star
  Even if you’re an **** member they get you to go through most of the hoops and then tell you that you have to be at least 50 to get coverage! They should disclaim that before and honestly shows the kind of company they are. Very poor service and won’t recommend anyone to them

• Review fromMikayla B

  Date: 05/21/2025

  1 star
  I have horse insurance through Hartford. Over the past two years, they have been nothing but difficult, rude, and overall unpleasant to deal with. Do not use Hartford unless you want to continuously have to defend yourself for utilizing the service that YOU PAID FOR.

• Review fromWes R

  Date: 05/07/2025

  1 star
  Was in an accident that was not our fault and Hartford told us to let them handle it. They offered us $20,000 less than the cost to replace the vehicle. They claim they found vehicles for sale to establish the payout price. However, to get the same make, year, mileage, and maintenance record this is not true. We are getting totally screwed by the Hartford Insurance company and would avoid at all costs purchasing insurance through this company.