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Find a Location

Mr. Handyman of Cheshire, Middletown, Old Saybrook has 1 locations, listed below.

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    Business ProfileforMr. Handyman of Cheshire, Middletown, Old Saybrook

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/23/2022

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mr. Handyman of Cheshire, Middletown & Old Saybrook provides handyman services

    Business Details

    Location of This Business
    114 S Main St Ste 28, Cheshire, CT 06410-3111
    BBB File Opened:
    5/12/2022
    Years in Business:
    2
    Business Started:
    3/6/2022
    Business Incorporated:
    11/19/2021
    Accredited Since:
    5/23/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • The Brown Company LLC
    Business Management
    • Mr. Raymond Brown, Owner/Operator
    • Mrs. Danielle Brown, Owner
    Contact Information

    Principal

    • Mr. Raymond Brown, Owner/Operator

    Customer Contact

    • Mr. Raymond Brown, Owner/Operator

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    -JUNE 23,2023 -PAID $7747.02 -REMOVAL OF POPCORN CEILINGS AND REPAIR, ADDING RECESSED LIGHTING, PENDANTS AND FANS, FLOOR INSTALLATION, KITCHEN INSTALLATION, PAINTING PLUS TRIM -NOT FINISHED BEING TOLD ITS FINISHED, PARTS OF THE WALLS WERENT REPAIRED WAS TOLD IT WOULD GET DONE. ONE AREA OF THE FLOOR NOT SECURED-SUB FLOORS WERENT EVEN REPLACED NEVER COMMUNICATED ANYTHING TO ME IF IT WOULD BE AN EXTRA CHARGE OR NOT, POPCORN TEXTURE WASN'T COMPLETELY REMOVED IN CERTAIN AREAS AND THERE ARE A LOT OF INCONSISTENCIES IN THE CEILING WHICH WAS SUPPOSED TO BE SMOOTH AND UNIFORMED AND ISN'T, ELECTRICAL WAS LEFT OPEN, FLOORING WASN'T INSTALLED IN AREAS WHERE WE SPOKE ABOUT, HOLES FROM TRIM ADDED WEREN'T PATCHED. TRIM NOR PAINTING IS DONE, CABINET HARDWARE WASNT PUT IN, NOW HAVE MISSING HARDWARE, ETC -I WAS TOLD THEY COULD HAVE IT DONE IN 2 WEEKS AS I WAS PAYING BILLS WHERE I WAS STAYING. PAYING A MORTGAGE FOR A CONDO I HAVEN'T MOVED INTO YET AND UTILITIES. THE QUALITY OF WORK IS SO HORRIBLE. IT CAME OUT TO BE THE COMPLETE OPPOSITE. HAVE CALLED AND SENT THEM PICTURES AS THEY CLAIM TO BE DONE. -THEY HAVE DONE NOTHING THEY SAID THEY WILL NOT REFUND ME ANYTHING SAID THEY COULD SEND SOMEONE TO DO PATCH WORK ON THE CEILING WHICH NEEDS MORE THAN THAT, SAID THAT THEY GAVE ME A BUDGET OF THE WORK I ASKED FOR THAT THEY CHARGE TIME AND MATERIAL BY THE DAY. I WAS TOLD I "RAN OUT OF SAID BUDGET BUT WAS NEVER INFORMED ABOUT RUNNING LOW OF SAID BUDGET NOR THAT I RAN OUT I WAS SIMPLY TOLD THEY WERE FINISHED WHEN THE JOB IS INCOMPLETE. SO MANY MISTAKES SO MANY IMPERFECTIONS JUST POOR QUALITY WORK. IVE TOLD THEM I HAD CONTRACTORS COME OUT TO SEE THE JOB THAT WAS "DONE" AND THEY TOLD ME IT ISNT EVEN UP TO THEIR STANDARDS. THEY WERE COMPLETELY CONTRADICTING. THEY WILL NOT REPLACE MISSING HARDWARE, WAS NEVER INFORMED THAT I WOULD BE CHARGED EXTRA OF ANY SORT. ZERO COMMUNICATION AND DANIELLE ADMITTED TO IT. -I HAVE CONTRACTORS WILLING TO WRITE LETTERS AND I HAVE PHOTOS BUT IN PERSON WOULD BE BEST
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Connecticut

    BBB Reports On

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