About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 11/22/1996
Years in Business: 33
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 12/2/1996
- Business Started:
- 9/8/1993
- Business Started Locally:
- 9/8/1993
- Business Incorporated:
- 4/28/2008
- Type of Entity:
- Corporation
- Business Management:
- Mr. Steven W Shackles, Vice President
- Ms. Karen Lynn Shackles, President
- Number of Employees:
- 5
Additional Contact Information
- Principal Contacts
- Ms. Karen Lynn Shackles, President
- Customer Contacts
- Ms. Karen Lynn Shackles, President
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
- Social Media
Additional Information
- Payment methods
- American Express
- Check
- Debit Card
- Discover
- MasterCard
- PayPal
- Visa
- Credit Card
- Venmo
Check, Visa, MasterCard, Discover, American Express, PayPal- Refund and Exchange Policy
- Residential contracts: Customer satisfaction is our top priority. We will attempt to rectify any reasons for dissatisfaction. If we are unable to do so, the customer may request cancellation of service. Cancellation must be in writing. Contractor may cancel contract by providing 30 days notice to customer along with a pro-rated refund of the contract fee. Customer may cancel contract and receive a pro-rated refund of the contract fee. Pro-ration of refund will be calculated on a basis of 6 months of service, November – April, beginning with the first of the month immediately following notice of cancellation. Refund will be issued within two weeks of cancellation.
Commercial contracts will be handled according to the specific written terms of each individual contract. - Business Categories
- Snow Removal Services, Landscape Contractors, Landscape Maintenance
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.