Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

R Buck Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforR Buck Heating & Cooling

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.93/5stars

    Average of 111 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2008

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1721 N Erie Ave, Pueblo, CO 81001-2521
    BBB File Opened:
    12/25/2003
    Years in Business:
    29
    Business Started:
    5/19/1994
    Business Started Locally:
    1/1/1995
    Business Incorporated:
    9/29/1999
    Accredited Since:
    9/1/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Parkey's Heating, Air Conditioning & Plumbing Inc
    Business Management
    • Mr. Scott Jones, President
    Contact Information

    Principal

    • Mr. Scott Jones, President

    Customer Contact

    • Mr. Scott Jones, President

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/13/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been having issues with my Rooftop A/C heating unit for a while now. The realtors I go through chose this company to “fix” the issue. R Buck heating and cooling came out many times to try and fix the issue but wasn’t successful many times. So here recently the technicians came to try to fix my A/C unit again. This time the technician told me that he wired the units fan to keep running even when the thermostat was off inside the home, that it would fix the issue and I’d get cooler air in the unit. WRONG! After they left the A/C still didn’t work. So me not knowing anything about the A/C I shut off the thermostat upstairs completely. Or so I thought! My Blackhills energy bill came in for the month and when I opened it, the amount was $794!!!!!!! Last month it was $100.75 before this company came out to “fix “ the unit! Immediately called Blackhills because this has to be a mistake! A lady came out to test my meter and to investigate! Come to find out, the fan was on evryda
    Read More

    Customer Reviews

    111 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carey A

    1 star

    01/30/2024

    They initially said they could not replace or fix the broken propane heater I had. Then they said I don't have the right shape crawl space for forced air. So for heat and cooling they suggested mini splits. I spent $18k+ for two mini splits. Fast forward to January and it's 45 degrees in the house and the pipes froze 3 times in 5 days. They come out and tell me these aren't actually for a primary heat source, and that they expected me to use the propane heater as the primary source....the one they initially said they couldn't fix or replace. Final kicker? The guy is like....let me get you an estimate for a new propane heater. Wth?? I could have done a lot more with that 18k than blow it on a disreputable company, only to have to buy a pellet stove elsewhere anyway!

    Local BBB

    BBB of Southern Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.