Reviews

This profile includes reviews for Eden's Moving Services Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Eden's Moving Services Inc.

  11220 E 53rd Ave Ste 200 Denver, CO 80239-2150

  
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  Eden's Moving Services Inc.

  5005 Lima St Ste 102 Denver, CO 80239-2625

  

Review Details

• Review fromMarcella S

  Date: 02/23/2025

  1 star

  Marcella S

  Date: 02/23/2025

  If I could give zero stars, I would. ***** this company at all costs! When my mothers belongings were delivered, we immediately noticed that boxes had been opened, and the back of her recliner was completely missing. The delivery drivers didnt speak English, so they were no help in addressing the issue. When I called the home office, they claimed they would look into it, but nothing came of it.Upon unpacking, we discovered even more damageseveral items were broken or missing entirely. When we called again to report this, the owner had the audacity to gaslight my mother, insisting that she must have forgotten to pack those items. This was not only insulting but completely untrue.Despite multiple complaints, they refused to compensate us for the recliner or any of the missing items. This company is unprofessional, dishonest, and completely unreliable. Save yourself the frustration and choose a different mover!
  

  Eden's Moving Services Inc.

  Date: 02/25/2025

  This was a move from *******************, **, to ******, **. It was picked up on 07/14/2023 and was promptly delivered on 07/21/2023. We received a phone call about damages and a missing on 07/27/2023. Our office manager quickly responded in attempts to help customer locate this missing item. After checking with the driver and other customers on the load, the item was not located and the customer was sent to claims. All claims information was sent over on 07/31/2023, for the customer to file on missing and damaged items. 

• Review fromAmir C

  Date: 07/10/2023

  5 stars
  An Unforgettable Moving Experience with ****'s Moving Company!My experience with Edens Moving Company was genuinely top-notch! We moved to ******, settling into a 3-bedroom house, and ***** and his team made the entire process not just bearable, but downright pleasant. Their commitment to service began from the moment we first made contact. They were prompt, thorough, and courteous throughout the entire scheduling and quotation process. They listened to our needs, reassured us of any concerns, and gave us confidence right from the start.On moving day, they exceeded all expectations. ***** led his team with competence and efficiency that spoke volumes of their professionalism. Thank you so much ??

• Review fromEmily M

  Date: 10/13/2022

  1 star
  DO NOT USE. CUSTOMERS BEWARE!!!! Absolute worst experience from start to finish. HIDDEN FEES, BROKEN ITEMS, POOR COMMUNICATION, HORRIBLE TIMELINESS, CHAOTIC DROP OFF, UNFULFILLED PAID FOR DUTIES. The actual movers (third party hires) were nice and we felt so bad for them, there was only 2 people doing everything and one was a literal child, MAYBE 12? at the oldest, doing all this moving. The ******************* and ****'s Moving Services *** BBB who is apparently synonymous, customer service is absolute trash. So rude, no communication, not transparent in regards to any part of process at all. Ended up costing $3k more than what was originally quoted, as they sneak a ton of fees in after they have your stuff and then hold it hostage. Took 28 days to get our delivery, every time we called customer service, be it (in quotes because likely alias's, they don't even have last names in email signatures) "*******", "****" or "************"(the rudest of them all), they were not helpful and have horrible attitudes. We should have known better, we should have been more thorough and not so trusting, so if you are reading this, RUN AWAY. Along with so much of our stuff looking like it was transported in a tornado, very clear, large bold writing like ************** UP and which room to put in like kitchen, closet, bedroom, bathroom, living room, was not honored at all and so many things are terribly damaged. They were suppose to arrive at 9, came at 11, took 2.5 hours to messily stack boxes where ever it fit. They couldn't possibly honor the part where they are suppose to reassemble your furniture because of the awful way they stacked all the boxes and items. Genuinely the worst service and moving experience of all time.

• Review fromJeff M

  Date: 09/06/2022

  1 star
  Cross country move from ****** to *************** Took them almost 6 weeks from the time the items were picked up. When they finally got the items to the destination every box was crushed or ripped open, furniture was damaged, framed mirror which was boxed by them destroyed.