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  5. Tech for Less Inc

Business Profile

Business Profile

Tech for Less Inc

Computer Dealers

Business Profile

Tech for Less Inc

1610 Garden of the Gods Rd STE 150

Colorado Springs, CO 80907-3447

http://www.techforless.com

(719) 886-8000

Contact Information

1610 Garden of the Gods Rd STE 150

Colorado Springs, CO 80907-3447

http://www.techforless.com

(719) 886-8000

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BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 8/1/2001

Years in Business: 19

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

4/5

Average of 8 Customer Reviews

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Customer Complaints

6 complaints closed in last 3 years

0 complaints closed in last 12 months

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BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 8/1/2001

Years in Business: 19

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

Founded in 2001 by local Colorado entrepreneurs, we grew fast by sticking to our values and providing products priced lower than other reputable merchants. We sell factory sealed, open box and refurbished computers & electronics.

Products & Services

We sell computers & electronics such as laptops, tablets, HDTVs, hard drives, and more by brands such as HP, Dell, Samsung, Lenovo and more.

Business Details

Location of This Business
1610 Garden of the Gods Rd STE 150, Colorado Springs, CO 80907-3447

BBB File Opened:8/1/2001
Years in Business:19
Business Started:8/1/2001
Business Started Locally:10/7/2001
Business Incorporated:10/17/2001
Accredited Since:8/1/2001
Type of Entity:Corporation
Alternate Business Name
  • Encore Holdings
Business Management
  • Mr. Rick Parker, President
  • Mr. Erik Anderson, Customer Contact
  • Mr. Dan VanWijk, Director of Marketing & Ecommerce
Contact Information

    Principal

  • Mr. Rick Parker, President

    Customer Contact

  • Mr. Dan VanWijk, Director of Marketing & Ecommerce
Additional Contact Information

Phone Numbers

Read More Business Details

Customer Complaints

6 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Guarantee/Warranty Issues
Status: Answered
anonymous user

10/11/2019

We purchased a ***************************************************** from Tech For Less on 6/30/19. The sale amount was done by *********** and was for $1,429.97. The item was advertised as in perfect condition, however an open box item. The item arrived 1-3 weeks later by freight. It was shipped to ********************************* We purchased the item during the July 4th sale, although we did not need it right away. Reason: I was told of the great sale and prices would go up in the future. IN addition, this was an open item which is rare to come by. My concern was we did not need it for a couple months. I asked if it sat in a storage center for a couple months if it could ruin. I was told it wouldn't but no worries it is warrantied. For this reason, we purchased it to get the sale and we kept it in a storage garage until our new home at ************************************ Was ready to be moved into. Today, 10/11/19 we moved in and unboxed the TV to set up. The TV looked perfect everywhere except the back of the TV was discolored. It was like a lighter black color vs the dark black everywhere else, giving it the impression of a scratch, but it was not a scratch or dent. IT was just oddly discolored in a streak. I am not concerned about that because it can't be seen. The concern is the scratch on the TV screen. TV's have stickers on the lower right corner which are usually small. This TV had a larger sticker on the lower right corner. The sticker was not damaged and was in good shape, however when peeling the sticker off, you could see a large deep scratch that it concealed. In addition, the sticker was glued on vs. the normal way you would put a sticker on. In the photos I included you can see the part of the stick that won't come off the TV due to the glue. IN addition, you can see the scratch was perfectly concealed by the sticker. I feel frauded as if the sticker was put on there to conceal the scratch from the get-go. I called the company the same day we open it, 10/11/19 and spoke to *******. She spoke to a manager and told me they will not do anything about it. I am stuck with the TV and them with my money. Her reason was you only have 30 days. This is so wrong, as I made clear I was buying the TV ahead of schedule do to a sale and would have in storage. I was assured if anything went wrong, its warrantied. This turned out not to be the case. The company does not work that way. The day I learned of the issue; I report it. They sold me damaged items that were not as advertised or promised. Further, they seemed to try to conceal the damage in doing what they did. Last, they went against our understanding of I can keep it in storage and if there is an issue it's covered under a warranty. Can you help? …Read More
Read 5 More Complaints

Customer Reviews

8 Customer Reviews

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How BBB Processes Complaints and Reviews

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Most Recent Customer Review
anonymous user

Dave T

(5 stars)

01/29/2021

Ordered a bluetooth headset at a great price. It arrived in about 2 days. TechForLess offered an outstanding price and great service!
... Read More
Read 7 More Customer Reviews

Products & Services

We sell computers & electronics such as laptops, tablets, HDTVs, hard drives, and more by brands such as HP, Dell, Samsung, Lenovo and more.

Business Details

Location of This Business
1610 Garden of the Gods Rd STE 150, Colorado Springs, CO 80907-3447

BBB File Opened:8/1/2001
Years in Business:19
Business Started:8/1/2001
Business Started Locally:10/7/2001
Business Incorporated:10/17/2001
Accredited Since:8/1/2001
Type of Entity:Corporation
Alternate Business Name
  • Encore Holdings
Business Management
  • Mr. Rick Parker, President
  • Mr. Erik Anderson, Customer Contact
  • Mr. Dan VanWijk, Director of Marketing & Ecommerce
Contact Information

    Principal

  • Mr. Rick Parker, President

    Customer Contact

  • Mr. Dan VanWijk, Director of Marketing & Ecommerce
Additional Contact Information

Phone Numbers

Read More Business Details

Business Categories

Computer Dealers
Online Retailer
Electronic Equipment Dealers

Local BBB

BBB of Southern Colorado

More Info on Local BBB

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.