Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Bathroom Design

Beckony Kitchens & Baths

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bathroom Design.

Reviews

Customer Review Ratings

4/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTheresa T

    Date: 01/17/2024

    5 stars

    Theresa T

    Date: 01/17/2024

    Beckony ****************************** were a dream to work with. Such professionalism and quality products. I could not have asked for more. Thank you ***** !

    Beckony Kitchens & Baths

    Date: 01/17/2024

    Thank you, *******. We were honored to work with you. Everyone on our team loved being on your job!!
  • Review fromBill & Judy H

    Date: 04/26/2023

    5 stars
    Several years ago, we had Beckony Kitchens and Baths add cabinets and countertops to a sewing room. They did an outstanding job, so it was only natural that we called them for our major kitchen remodel. We could not be more pleased. The quality of the products and installation is amazing! Any issues encountered along the way were handled completely and professionally. ***** worked with us to optimize our space and create a gorgeous useful kitchen. The additional workspace that we have now has allowed us to enjoy cooking together again!
  • Review fromLewis M

    Date: 04/19/2023

    5 stars
    Beckony was excellent. We love our new kitchen. We had heard stories about other peoples remodels and what a nightmare they were. Things always took forever, cost more than estimated, and had the house torn up for months, shoddy work, etc.THAT WAS NOT THE **** WITH BECKONY! They delivered a beautiful product, on time, and on budget. Great, trustworthy people. We couldnt be happier!!
  • Review fromMaria C

    Date: 08/31/2022

    1 star

    Maria C

    Date: 08/31/2022

    A complete bait and switch tactic on us. ***** said she will work with our budget and that was her perfect pitch and we signed her retainer. She doubled our budget, and we were not comfortable with this. Then she immediately said she couldn't work with our budget - no sub contracts or bids provided - and kissed our retainer fee goodbye. Very disappointing because we support local businesses and trusted her. There are numerous companies who do not charge a retainer fee with great service.

    Beckony Kitchens & Baths

    Date: 09/12/2022

    ************************* reached out to Beckony in January of 2022. She and ***** came to our Showroom for an initial consultation. We took them to another clients completed project on January 21 to view our workmanship and product quality. They liked what they saw, so ***** then signed our standard Retainer form, with payment, and they scheduled with us to site-measure and photograph their existing spaces.We began the design work on February 15 for a large (27x15) kitchen and a large (16x10) master bath. Although the Retainer Agreement required a maximum of 2 designs and 2 revisions for each, we completed 4 kitchen designs (plus revisions), and 3 master bath designs (plus revisions). They were pleased with the designs produced.We also accompanied them to appointments at our tile and plumbing suppliers, to select products to be used; they were pleased with the materials selected.According to the terms of the Retainer Agreement they signed, this additional design work and outside product consultation was all billable at $125 per hour; the Cordovas were not charged for this additional design and consultation work.In April, we began to note substantial cost increases from all of our material suppliers and tradesmen, and sat down with the Cordovas in June to tell them what we were seeing. As their rooms were large, we told them that in the face of these substantially increased costs, we could do one of these rooms, but not both of them, within the amount of money they were comfortable spending. We also told them that it would be possible to scale-back the scope of both rooms and perhaps keep within their budget.This most certainly is not a bait-and-switch interaction, but simply the current reality caused by the extraordinary inflation affecting the costs of all things over the past year. Beckony performed well beyond the specified terms of the Retainer Agreement.Beckonys mission has always been to give our clients the highest sense of design, materials and workmanship. We have completed hundreds of projects with satisfied and happy clients since ****. It is heartbreaking, for our whole team, when we cant get a project off the ground.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.