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          American Medical Sales & Rentals has 1 locations, listed below.

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            Business ProfileforAmerican Medical Sales & Rentals

            Oxygen
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/19/2010

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            American Medical Sales & Rentals offers hospital grade oxygen supplies. 

            Products & Services

            Hospital Supplies

            Business Details

            BBB File Opened:
            5/3/2005
            Years in Business:
            22
            Business Started:
            9/27/2001
            Business Incorporated:
            12/16/2009
            Accredited Since:
            3/19/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • American Medical Sales and Repair
            • AMSR LLC
            • American Medical Sales and Repair, Inc.
            Business Management
            • Ms. Jennifer Hopkins, Manager
            • Ms. Jenifer Kercher, Controller
            Contact Information

            Principal

            • Ms. Jennifer Hopkins, Manager

            Customer Contact

            • Ms. Jennifer Hopkins, Manager
            • Ms. Jenifer Kercher, Controller

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/31/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I have COPD and we purchased this concentrator so I can have some mobility outside of the home. This purchase was made on 5/27/23 From the very beginning it was not reading the battery life on screen. So, they did replace the unit, but it was used, and it doesn't work hardly at all. we then contacted American Express, and they tried to help and said we may contact BBB or take it too small claims court. this company has witted out the warranty and we have the original to prove it. they claimed only 6 weeks. They have lied about so much they are pathetic. They even provide me with a fake doctor prescription too get this. They also claim to call us, and that's not true. I'm homebound until I get a new machine. Time is passing me, and I don't think this company should be in business. All we want is a new factory packed machine and they told me "That's not going to happen" I really don't want anything to do with them anymore, I prefer a cash refund like we give to them. We are going to buy a new machine in a week. Please help. I'm 71 and don't know how to upload documents. I can fax or mail to you, thanks. *****
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Debora F.

            2 stars

            01/18/2023

            Had simply go mini for 3 years and the four pronged plug began to come apart. I babied it for at least a year before it stopped working altogether. Very poor design for the unit! I ordered a new one and was told it would arrive within 3 days. (You pay shipping!). It was New years weekend so I expected an extra day. When I checked back, it hadnt even left the facility in ********. Another wait! Would not recommend nor replace this with another similar model. Will find an alternative next time.

            Local BBB

            BBB Great West + Pacific

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