Business ProfileforMighty Plumbing and Heating LLC

Purchased a minisplit AC system from Mighty Plumbing and Heating. Installation was done in March. Quote included all applicable permits and included electrical and heating work. Work was left incomplete and Mighty Plumbing and Heating Technicians had to return twice, once to fix a substantial water leak resulting from their work, second to finish adding "hide" over the lines on the exterior of the building which was included in quote but not done. They completed all work by May. At which point the invoice noted that ********************** rebates would be obtained and sent to customer, Xcel rebate would be obtained and come directly from Xcel. After several months of following up Mighty stated that they were sorry but promised rebates were actually not eligible and they did not follow the process required. Continued to follow up with Mighty to get them to obtain promised rebates. Finally took matters into my own hands and applied directly for Xcel rebate which was denied stating that Mighty installed ineligible equipment. Follow up with the city found that they had not followed the required process at the city including pre-approval. Despite that the city agreed to consider the application after installation after numerous conversations with them. They also reached out to Mighty to get additional required information including about permits which they were never able to obtain. Eventually the rebate claim with the city was denied because they were unable to obtain information from Mighty to determine if the installation and equipment was eligible. Per the invoice Mighty clearly stated that these rebates would be provided back to me and I am seeking to obtain the total amount of those rebates back from the company ($600 with Xcel, $5500 with the city). Despite attempts to follow up for months Mighty has been largely unresponsive in helping to fix the problems they created by not following the process and equipment for these rebates.