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Find a Location

American Tire Depot has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Tire Depot

      4490 Ayers Ave Vernon, CA 90058-4317

    • American Tire Depot

      2411 E Foothill Blvd Pasadena, CA 91107-3635

    • American Tire Depot

      25150 Rye Canyon Rd Valencia, CA 91355-3488

    • American Tire Depot

      11501 Jefferson Blvd Culver City, CA 90230-6107

    • American Tire Depot

      20506 Hawthorne Blvd Torrance, CA 90503-3202

    Business ProfileforAmerican Tire Depot

    Tire Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    American Tire Depot has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Tire Depot

        4490 Ayers Ave Vernon, CA 90058-4317

      • American Tire Depot

        2411 E Foothill Blvd Pasadena, CA 91107-3635

      • American Tire Depot

        25150 Rye Canyon Rd Valencia, CA 91355-3488

      • American Tire Depot

        11501 Jefferson Blvd Culver City, CA 90230-6107

      • American Tire Depot

        20506 Hawthorne Blvd Torrance, CA 90503-3202

      Headquarters
      4490 Ayers Ave, Vernon, CA 90058-4317
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Mr. Ro Verma, Customer Service Manager
      • Mr. Ara Tchaghlassian, CEO
      Contact Information

      Principal

      • Mr. Ro Verma, Customer Service Manager

      Customer Contact

      • Vic Karam
      • Mr. Ro Verma, Customer Service Manager
      • Mr. Ara Tchaghlassian, CEO
      Additional Contact Information

      Fax Numbers

      • (562) 677-3956
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: A buyer’s guide to purchasing tires

      Customer Complaints

      25 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      My left back tire was leaking air, I saw a nail in the tread and took it to be patched at ATD ******. Two weeks following the same tire leaked again. I also noticed the air-caps from ALL 4 tires were missing. I returned to ATD ****** on 12/12/23. After inspection they said I had a second nail in the inside of the sidewall and it could not be fixed. I was told I needed to buy a new tire and was presented with options at the front counter. I requested my air-caps be replaced that they lost and since I was there also had my oil changed.I decided to wait to purchase the tire and left. Weeks later I took my car into a different shop for an unrelated repair. I asked for a second opinion about the tire and to my surprise, they said there was no nail in the tire. No nail, no hole in the sidewall, nothing. They said that my valve stem on the left back tire was loose so as I drove on it, it was slowly leaking air. They tightened it up for no charge and my tire has been completely fine since (almost 2 months ago).I am writing this review and it feels like blatant fraud. It is speculation but I would go as far to wonder if my left back air-valve was loosened at my first visit to increase my chance of return. Furthermore, I was then told there was an unfixable issue with my tire that didn't exist to persuade me to spend more money at their establishment. I am a female and wonder if this would have happened to a male with more car expertise. Overall, the public should be warned about this facility, action should be taken and they need to make up for what happened. I wasted a lot of time and efforts. I would not have chosen to get my oil changed at their facility if I didn't need to go back. I much prefer my ********** place down the street, cost less $ and they are kind & honest.I have a voicemail recording that I would attached as proof but the file type is not supported. I am happy to email that as follow up. I expect ***************************** from ATD ******.

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scott H

      1 star

      12/01/2023

      Went to have 2 nails removed from rear tire which were in middle of tread which I brought the tires from they said it was unrepairable which ******* said it was but they couldnt do it because of liability so anyway they said I I need to get another tire note this is my daughter that went in. I just went to see the tire and it was two nails in the middle of the tread which was repairable again they said they couldnt repair it cause one was crooked didnt understand that it wasnt on the sidewall. It was in the middle of the tire so the manager said I can go somewhere else so I didnt wanna argue with the man so I bought a new tire. I asked him the price the warranty covered it but I had to pay mounting and balancing he said 30 or $40 when I got the bill came to 89 so I paid it didnt go through the h hassle as of arguing with this guy I called *********** spoke to the district manager. He said I was correct dont know why that they charge me almost double what they quoted me he said he will send me a check for $48 that was on November 9, 2023. It is now December second no check has Arrived arrived called yesterday have not received a call. Learn my ******* Every time I go by that place i its empty. No cars in the bays no matter what time of day warning dont go to *********** store by the 10 freeway

      Local BBB

      BBB of Los Angeles & Silicon Valley

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