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Business Profile

Green Contractors

GreenLiving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Green Contractors.

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/09/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received this paint job from Green Living on 7-3-18. There is a Lifetime warranty. My paint is peeling and Im having numerous problems contacting the company. No response via email , text or phone call.

  • Initial Complaint

    Date:09/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In March 2022, we wanted to replace our roof. We chose green living as the company to help replace our roof. We were told by two of the associates that they would complete the job quickly, clean the surrounding area of the home making sure that there will be no nails, wood pieces, or other debris at the end of each day. They also stated that we would have a warranty of 30 years. The green living associates stated that they would finish the job quickly and that they had the materials. However, they delayed the installation up to three months. Each day we noticed that nails were on the floor that were not being picked up and debris was not being cleared. At the end of the job, nails were sticking out of our roof, Shingles were sticking out, And multiple holes were not covered At the corners of the home. Since the time the roof has been completed, there is no more green living company. It has transition to another Company called Green home builders. We tried to contact either company multiple times leaving detailed messages and get no return. We get agitated responses From the associate, *. *****.We paid up to $37,000 For our new roof. Currently, we have issues with infestation of pests that are able to get into our attic through the holes/openings that were not covered properly by this company.

  • Initial Complaint

    Date:06/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back in December of 2022, my wife and I were approached by a GreenLiving Rep to inquire about landscapin our front lawn. They had done some stucco work for us prior to this so we were interested in another project. they finished the project in about a couple of weeks. Fast forward about 8 month, my wife and i noticed weeds protruding from the artificial turf and verges. As part of the project, GreenLiving was suppose to have installed both a weed barrier and a mole barrier under both the front yard and verges. considering the weeds were few and far between, my wife and I addressed it with plucking them out and spraying weed killer with not only no improvement, but worse results. A year and a half after the project completion and the weeds have gotton out of control and one of the verges has a mole hole now. My wife and I tried reaching out to GreenLiving to address the discrepancies but we got no reply from them. My wife and I only discovered recently that we could have reported a BBB complaint against GreenLiving about our issues. We are first-time homeowners and are still learning the ins and out of houmeownership.

  • Initial Complaint

    Date:01/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had flat roof work done May-June 2022, above garage because there was some leaking. I financed $8300 through a loan company Green Living used. They replaced the wood they felt was appropriate as the professional. They guaranteed their work. So I didnt question it. May 2023, the roof starts to leak again. I tried contacting Green Living and also the general manager ******************* about leaking that had started again since the work is under warranty. The roof has caved in and now mold! No reply back from anyone. What am I suppose to do? Now Im stuck paying on a loan with failed roof work! Help me!

  • Initial Complaint

    Date:12/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    GREEN LIVING SUCKS! DO NOT USE THEM!!We paid over 15K for just the outside of our home. They gave us a total botched job. They did not even come back to finish the job.They are so unprofessional. They would not return my calls to finish and repaid the damaged they cause. One the first day they broke a water line. They also cut and damaged all of our outdoor lighting. and damaged our Banana Tree. I plant to *** them for a refund. **** was the formen for this crew. What made me more upset is that he anger at me for the mistakes his crew did. I can go on and on about the the daily mistakes. Bottom line they scammed me and never came back to finish the job. They also do windows. They screwed that up too. They ordered the wrong window color. HUGE MISTAKE . The reason for the high cost was it included warranty. WE have none as they did not finish the job or return our calls

  • Initial Complaint

    Date:12/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Green living replaced my whole roof 08/22/2023. I had noticed some bubble on my ceiling. It 12/04/2023. I tried called green living. Come to find out the business has closed. It really irritate me that my warranty is voided

  • Initial Complaint

    Date:10/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Greenliving was hired to replace our roof in 2019 with a 15 yr warranty. There were several issues soon after the replacement. They never installed the gutter properly. I reached out to them in 2021 again about the same issue. There was a leak from the roof to the window. They did not ************ I have dry rot down the wall that is leaking from the roof. I needed to replace the window and now need to replace the wood floor. There is still no response and the number is disconnected.

  • Initial Complaint

    Date:10/02/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    GreenLiving offered a solar panel array without any way of possibly knowing if any of the systems components work I have been trying to get a technician from this company to come and serve the system The operations manager ********* had initially answered my request via phone but no technician ever came I got cheated on the system and my home mortgage went up close to $700 more a month and my SDGE bill never changed I called SDGE and the are unable to help me GreenLiving is not responding to any emails or calls

  • Initial Complaint

    Date:07/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 2017, I signed a contract with Green Living **** to repair the leaking roof over my garage (remove existing underlayment, replace with new, as needed, reset cleaned existing tiles). I paid them $5,500. During the Oct - Nov 2022 rains, the roof leaked greatly into my ********* tried contacting the business (left several voice messages and visited their office at ***************************************************************************************) to have them repair my roof. Unfortunately, the new occupants of Suite 102 informed me that Green Living vacated the area. I am looking for the company to repair or pay to have my roof repaired.

  • Initial Complaint

    Date:07/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In March of 2019, we hired Greenliving Ca for a home improvement project on the exterior of our home: stucco crack repair, replace rotted facia, install new windows, exterior door install to the garage and to install decorative stone on the front of the home. We paid $22,000 for the project and had several issues throughout the time they were doing the work including extremely poor communication, poor workmanship and multiple instances of incompleteness that they tried to pass off as finished. We were eventually able to get it somewhat worked out, though we were never 100% satisfied with the job. About a year ago, the stonework on the front of the house started falling off and despite multiple attempts, I have been unable to contact anyone at Greenliving to inquire about them fixing it. They don't return phone messages, respond to emails or online inquiries and now it appears their website isn't even functional. I am at a loss for what do do.

GreenLiving is NOT a BBB Accredited Business.

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