Customer ReviewsforFreedom Forever, LLC
1,134 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Roy H
5 stars04/14/2024
***** showed up on time and immediately started,working he made sure all issues were handled He is very professional and we appreciate this so much It gives us a good impression to have *****,on the job we know it will be handledFreedom Forever, LLC Response
04/15/2024
Hello ***************************, thank you for sharing your feedback! At Freedom Forever, our commitment is to ensure every customer enjoys an exceptional experience. We are delighted to learn that we have met your expectations with your project. It is our pleasure to continue our partnership with you. If you have any questions or need further assistance, please don't hesitate to reach out to us.Review from Austin T
2 stars04/14/2024
Around March 28 or so, I spoke with a Ms. ******** who is an operator for Freedom Forever, who was pretty much the only one who did anything meaningful to get me an answer. Freedom Forever had no returned calls, no email communication and no operator answers for why they are so slow to get the job done. Yes, the work crew was professional, but the business overall at lease in my experience is ******...!?Freedom Forever, LLC Response
04/15/2024
Hello ***********************, thank you for sharing your feedback! Here at Freedom Forever, providing our customers with an exemplary experience is our top priority. We acknowledge your frustration and want to assure you that your concerns are resolved as quickly as possible. We aim to provide more than just a service, we want to create an experience that exceeds your expectations,and sincerely apologize for any inconvenience you've encountered.
To address your concerns and work towards a resolution, we have connected you with one of our Online Support Specialists.Review from Tien N
4 stars04/13/2024
Freedom Forever is very quick responding to my questions and concerns regarding the installed solar system. I am going to wait to be sure that all my problems will be resolved in the next few days before I can upgrade my review.Freedom Forever, LLC Response
04/15/2024
Hello *********************, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it's fantastic to see that we've achieved that in speaking with you today!
If there are any other questions or ways we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!Review from Tony S
5 stars04/13/2024
**** helped us navigate our situation when others dropped the ball. Everything **** said he was going to do he did, great communication and follow up. He restored our faith, not with Freedom but the other company we working with. Everyone needs an employee like ****Freedom Forever, LLC Response
04/15/2024
Hello ***************************, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you with your concerns brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it's fantastic to see that we've achieved that in speaking with you today!
If there are any other questions or ways we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!Review from Scott S
5 stars04/13/2024
Thank you for resolving my issue in a fast and professional fashion ??Freedom Forever, LLC Response
04/15/2024
Hello *************************, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it's fantastic to see that we've achieved that in speaking with you today!
If there are any other questions or ways we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!Review from Lo C
5 stars04/13/2024
***************************, resolved my login issues with the my solar edge application. True professional and his customer service was excellent.Freedom Forever, LLC Response
04/15/2024
Hello Lo Crane, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you with your SolarEdge login brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it's fantastic to see that we've achieved that in speaking with you today!
If there are any other questions or ways we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!Review from Edward G
5 stars04/13/2024
The person was polite and inforentive and very courteous. I was informed of the progress and the steps that were to come. I was very pleased that he took the time to explain every small detail to me , very professional.Freedom Forever, LLC Response
04/15/2024
Hello ***********************, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you with providing you next steps of your project brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it's fantastic to see that we've achieved that in speaking with you today!
If there are any other questions or ways we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!Review from Ton N
5 stars04/13/2024
Call in for an update on the service for our system. Shila was very helpful and ready to check the details and update their schedule to get ** on track.Freedom Forever, LLC Response
04/15/2024
Hello **********, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it's fantastic to see that we've achieved that in speaking with you today!
If there are any other questions or ways we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!Review from Alexander C
5 stars04/13/2024
*******, was exceptionally helpful and patient. Courteous, professional and I am extremely pleased.Freedom Forever, LLC Response
04/15/2024
Hello *************************************************, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it's fantastic to see that we've achieved that in speaking with you today!
If there are any other questions or ways we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!Review from Michelle H
5 stars04/13/2024
I think this is a great company, every thing they said they delivered. They keep us informed on what's going on. This a good and reliable companyFreedom Forever, LLC Response
04/15/2024
Hello *******************************, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you with keeping you informed brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it's fantastic to see that we've achieved that in speaking with you today!
If there are any other questions or ways we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.
Thank you for choosing Freedom Forever!
Customer Review Rating
Average of 1,134 Customer Reviews
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