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Business Profile

Hotels

Ala Mar Motel

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromTimothy P

    Date: 05/21/2024

    1 star
    Black mold all over the bathroom. The window was covered, on the sink handles, on floor boards. Stayed in room 107
  • Review fromStacie S

    Date: 03/29/2023

    1 star
    If I could leave zero stars I would. My daughter and I both left after two nights at the motel with rashes on our bodies from either the Jacuzzi tubs or the sheets. The front desk was very rude when I’m trying to get management’s contact information told me they would contact me in regards to getting a refund however never received a call. I had bums knocking on the door all hours of the night stating that they stay in that room. We ran out of towels and toilet paper the first day and her desk would not give us any more I had to go to the store and buy some. The place was disgustingly filthy I would never stay here again. They need to shut down this motel and real bad as I have a local I should’ve known better but after my stay I had found out that the city and the police department have some special agreement with this motel in regards to fentanyl overdoses and how to handle them because SANTA BARBA does not want to be known for fentanyl deaths I want my money back from this motel As I’m sure that we have Bed bug bites all over our bodies which caused a rash it’s filthy and needs to be demolished
  • Review fromLouise V.

    Date: 08/18/2022

    1 star
    First they NEVER ANSWER THE PHONE! Secondly, my father had a massive heart attack the first day of my stay! I called and left a message with my phone number. No one ever returned my call! I left town to be with my dad and unfortunately he passed the next day! I’ve attempted numerous times to contact this motel to avail! They kept my $ 711.00 dollars even though I NEVER STAYED! How UNFAIR is that? I will NEVER EVER stay at a place where the mgmt is so thoughtless and uncaring and won’t answer their phones, return calls! What if there was an emergency on property? VERY UNPROFESSIONAL! The ad for this place is FALSE!

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