Retail Stores
Qalo IncAbout
About This Business
Years in Business: 11
Business Details
- BBB File Opened:
- 12/23/2015
- Business Started:
- 8/6/2014
- Business Incorporated:
- 8/6/2014
- Type of Entity:
- Corporation
- Business Management:
- Mr. KC Holiday, President / COO
Additional Contact Information
- Principal Contacts
- Mr. KC Holiday, President / COO
- Additional Email Addresses
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
RETURN & EXCHANGE POLICY:
Our return policy lasts 30 days from the date marked “Delivered” on your tracking number, and our exchange policy lasts 60 days from this date. If 30/60 days have passed since delivery, then we can not offer a return or exchange. Please contact us should you have any questions.GUIDELINES FOR AN EXCHANGE OR RETURN
For rings, please include the original neoprene bag when sending your ring back. Exchanges can be made for size changes only.
For all apparel, the product cannot show any signs of wear and tear. If the product has been worn or shows signs of wear and tear, we cannot offer an exchange or refund. All decisions made by QALO regarding returned product are final.
We are not able to refund Engraved Rings - instead, we are able to issue store credit via email for the cost of the ring and engraving.
We are not able to refund or offer store credit for Mizu Custom Engraved Insulated Bottles. All sales are Final.
For International/APO/FPO exchanges please contact us for instructions.
WARRANTY POLICY:
We have a one time 1-year warranty on all of our QALO rings! This covers breakage and tears. Should your ring have torn or broken, go ahead and contact us. We’ll replace your ring with the same size and color you ordered and get it out to you as soon as possible. And if there’s a great story that goes with the break, please share that with us too!- Business Categories
- Retail Stores, Jewelry Stores
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