About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/30/2020
Years in Business: 21
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 6/26/2020
- Business Started:
- 1/18/2005
- Business Started Locally:
- 6/25/2011
- Business Incorporated:
- 9/24/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- OOJO LLC
- Related Businesses:
- ASAP Tickets
- Business Management:
- Mr. Pasha Krujkovs, Manager
- Number of Employees:
- 100
Additional Contact Information
- Principal Contacts
- Mr. Pasha Krujkovs, Manager
- Customer Contacts
- Mr. Pasha Krujkovs, Manager
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 2154293 for this business, issued by California Attorney General / Seller Of Travel. The expiration date of this license is 6/24/2027.
California Attorney General / Seller Of Travel
300 S Spring St
Los Angeles CA 90013
Additional Information
- Payment methods
- American Express
- Discover
- MasterCard
- Visa
- Refund and Exchange Policy
- Refunds
If you have submitted a cancellation, please allow 15 business days for processing and we will get back to you via email.
Important
Refunds are always at the discretion of the airline and Oojo can only process what has been authorized by the airline.
Oojo cannot change the original form of payment on file for the refund. If your original form of payment has since expired or been cancelled, you will need to contact your financial institution for more assistance. In most cases, they are able to forward the refund to your new card.
If you made your booking within the past 24 hours, you might still be eligible to cancel your booking for a refund minus Oojo’s service charges. Click here for information about same-day cancellation.
Our agreement with most lost-cost carriers such as Spirit, Frontier or Norwegian Air requires that we collect the funds directly and then forward payment to the airline from Oojo’s account. If you are waiting to receive a refund, please note that it may take 1-2 weeks for this to be processed back to your account.
If you are cancelling due to illness or death in the family, we may be able to apply for a goodwill refund with the airline. - Other Resources
- California Attorney General / Seller Of Travel
300 S Spring St
Los Angeles CA 90013
Phone Number: (213) 269-6564
Fax Number: (213) 897-8846
http://oag.ca.gov/travel - Business Categories
- Airline Ticket Agency, Travel Agency
Latest Reviews
Thom S
"Booking was smooth: fast and secure. They did offer premium services but this time I wasn't interested."
Sunil S
"REMOVED. Should be banned from selling tickets." ... Read full review
Praneeth M
"I am filing this complaint regarding Oojo's failure to notify me of significant itinerary changes and the inaccurate information provided by customer service. This was my first time booking through Oojo after more than 25 years of traveling between REMOVEDand REMOVEDPNR: F9B38L I booked a round-trip REMOVEDticket in December 2025 for travel in July/August 2026." ... Read full review
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