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Business Profile

Landscape Contractors

Applewood Landscaping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/22/2022

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We recently had a remodel project done by Applewood. During the project, ****** filmed the whole remodel of our backyard (unbeknownst to us). After the project finished, ****** used the filmed content of our backyard landscaping in social media outlets - strictly against our wishes. He also misconstrued many of the facts in order to promote the commercialization of his content. We contacted ****** to remove all content of our private property. He did not respond to any of our asks and only mentioned he was sensationalizing things for "clickbait" purposes. We upheld everything on our end for the contract and paid everything on time. We treated all his workers with the utmost respect - buying lunch/drinks/snacks for them every day and ensuring they had everything they needed to be comfortable. We were good clients. I'm extremely disappointed that ****** ***** would choose to value building his social media presence vs. valuing the privacy of good clients. We would like ****** to remove all social media content ASAP. I will also be looking into legal recourse for "breach of privacy".

    Business Response

    Date: 10/28/2022

    Consumer Response /* (2000, 6, 2022/10/26) */ Case is closed and settled issue with owner.

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