We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Social Media Marketing

Reddit

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Social Media Marketing.

Important information

  • Customer Complaint:

    Reddit came to BBB’s attention in March 2012. A review of complaints done in June 2025.

    Complaints on file state concerns of restricted or account bans.

    BBB recommends users to review Reddit's User Agreement and Reddit Rules. 


Complaints

This profile includes complaints for Reddit's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reddit has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Reddit

      303 2nd Street, Suite 500S San Francisco, CA 94107

    • Reddit

      520 Third St., Suite 305 San Francisco, CA 94107

    Customer Complaints Summary

    • 220 total complaints in the last 3 years.
    • 107 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/12/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The date of the transaction is 7/11/2025. I told someone to go away and called them out on thinking its okay to eat as they said disabled humans that are born to die.Cannibalism is against the law, and telling someone to go away and blocking them once however rude it may seem is not harassment.I appealed the decision and they still let the ban stay.

    • Initial Complaint

      Date:07/08/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      REDDIT KEEPS SENDING ME EMAILS. It wont allow me to unsubscribe because it had me associated under something other than my real email . THE EMAILS THEY SEND ME SAY I AM USER u/ ***************************************** SYSTEM DOES NOT ALLOW ME TO CONTACT AND COMPLAIN BECAUSE IT IS SAYING I MUST SIBMIT A USER ID AND I DONT HAVE A USER ID. Also *********************** complaint forms are long and cumbersome and I be live they are on purpose meant to take me no where. I doesnt over an hour trying to complain and get off their email list.

    • Initial Complaint

      Date:07/04/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello,I am filing this complaint in hopes of receiving assistance resolving a prolonged issue with Reddit, Inc. My Reddit account was suspended approximately four months ago, and despite submitting multiple appeals through Reddits official channels, I have not received any response or explanation from their support team.I have been a Reddit user for nearly a decade, and the platform has been a significant part of my online life. I have always strived to follow the rules and contribute respectfully to the communities Ive been part of. To this day, I do not know the reason for my suspension, and Reddit has not provided any communication or clarity despite my many respectful and apologetic attempts to reach out.I am not attempting to dispute a policy or challenge moderation decisions without cause I simply want transparency, accountability, and the opportunity to correct whatever issue may have led to this suspension. Most of all, I would deeply appreciate the chance to recover access to my account or at the very least to receive an official explanation for the ban.Reddits lack of response has left me feeling unheard and unfairly treated as a long-time user. Im reaching out to the ********************** as a last resort, in hopes that your organization can assist in opening a line of communication with Reddit and helping me resolve this issue.Desired Outcome:A clear explanation for the suspension of my Reddit account A fair review of my case and reinstatement of my account, if appropriate Any form of acknowledgement or contact from Reddits support team Thank you for your time and assistance.Sincerely,***** ***** u/vido28

    • Initial Complaint

      Date:06/29/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have reached out to Reddit about my account, resetting the passwords and have been unable to recieve or get any help from Reddit ********** username is: DarkFellows My email address is: DarkFellows (at) ********* I am unable to reset my password. I have request several password resets and do not receive any emails when using my email to request said password resets.Can someone at Reddit please reach out to me and help get this resolved please.

    • Initial Complaint

      Date:06/25/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi. On May 15th I was notified, on Reddit, that my account was Temporarily Suspended for Subreddit Ban Evasion of a "Connected Account." I only have one account. I appealed and my Temporary Suspension was immediately escalated to a Permanent Ban. I have since appealed daily to no avail. The initial suspension was triggered by an innocent comment I made in a gardening discussion on r/Preppers. I have spoken with an r/Preppers mod, and he stated that the initial suspension was automated but he was unable to reverse it because Auto-Mod escalated the ban beyond his scope, making it site-wide. I have been unable to reach human user support via the appropriate appeals process. I reached out to Reddit's legal team and they replied with a form response wherein they claimed my account was guilty of multiple "Content Violations," which is directly at odds with my only communications from Auto-Mod, wherein the bot stated my account was banned due to Ban Evasion of a Connected Account. Again, I only have one account, and to date, it has never had a content violation. What I suspect occurred is that a one-time household member with an antagonistic online history has been banned from the Reddit website and app, and my only account has been caught in the IP-ban crossfire. How does that work when users share wifi with many individuals such as in a computer lab or a dormitory environment? This is unjust and the lack of user support, on a website/app that only functions thanks to the voluntary content creation of its user base, is appalling. I am a long time rule-abiding user. I want my account unbanned or I want a human user support agent to show me where I have ever made a content violation on this, my only account. Thank you.

    • Initial Complaint

      Date:06/18/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The community moderator is targeting single men, harassing them, calling them names and causing problems by getting them blocked by reddit. This moderator is wander_lustful. I have asked reddit to provide evidence which they will not be forthcoming with. Targeted harassment is illegal in the *************

    • Initial Complaint

      Date:06/17/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have no idea how Reddit got my name and e-mail address. The FIRST e-mail I received from Reddit was someone saying "I hate you!" I did not open it and deleted it. I received several other e-mails from Reddit and others and I did not open them and deleted them. I tried to DELETE/CANCEL my account per their instructions but failed. I can find no way to contact them to resolve the issue. I continue to receive e-mails from them and it is totally irritating and upsetting. Please ask them to respond to me and DELETE my information. Thank you.

    • Initial Complaint

      Date:06/12/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Repeated violations of constitutional rights. Repeated violations of the law, repeated violations of human rights.These people must be jailed. Hands down. Do something before the people are forced to.

    • Initial Complaint

      Date:06/10/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Reddit banned my account for vote manipulation. However, I charge a house with 5 other friends who have reddit. We share some devices. ********************** refuses to unban my account after being given this explanation.

    • Initial Complaint

      Date:06/08/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The commenters and moderators on Reddit are absolutely horrible and treat people who were seeking guidance, like garbage to put it mildly. They went off on me for calling them out for a ban when they wont even remove people attacking me on my post! What is that? I defended myself and they delete my comments. Yet they let others attack me? What kind of sick world are we living in? And the moderators are on some type of power trip. I would like this appealed and I would like to file action against Reddit moderators for not being fair.

    Reddit is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.