Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Hims & Hers Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Customer ReviewsforHims & Hers Inc.

            Health and Medical Products
            View Business profile
            View Business profileBBB accredited business

            Star rating
            10 word minimum.

            You can use up to 2000 characters

            Provide Your Info to Leave a Review

            Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

            All fields are required.

            This is automatically determined using your first name and the first initial of your last name.
            How would you like to confirm your review?
            This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

            Verify your phone number

            Enter the 6 digit code sent to the phone number ending in undefined

            If you have not received a code within 2 minutes, you can re-send it.

            2,943 Customer Reviews

            Sort By
            • Date
            • Highest Rating
            • Lowest Rating
            • Review from Craig P

              3 stars

              03/26/2024

              The only thing that could improve are the instructions. Theres not really clear instructions on how to apply the medicine. Theres just a cheap GIF that doesnt explain much. How do I know if Im applying it right?

              Hims & Hers Inc. Response

              03/27/2024

              Hi,
              Thank you for providing your honest feedback, and were so sorry for the experience you had. 
              We'll do everything we can to resolve your issue right away and will be reaching out to you shortly. 
              The Hims & Hers Team

            • Review from Brian W

              5 stars

              03/26/2024

              So far so good. Enjoying the experience with hims. I would highly recommend there services.

              Hims & Hers Inc. Response

              03/27/2024

              Hey,
              Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 
              The Hims & Hers Team

            • Review from Edward H

              5 stars

              03/26/2024

              It does what I want. I use it everyday and have not had any problems.

              Hims & Hers Inc. Response

              03/27/2024

              Hey,
              Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 
              The Hims & Hers Team

            • Review from Charles R

              4 stars

              03/26/2024

              I've been taking the hair lose treatment spray. For a little over a month I've noticed less shedding and some baby hairs coming in so I assume it's working because that what I told the cycle would be like. Would give him's 5 stars but still to early out to be able to say.

              Hims & Hers Inc. Response

              03/27/2024

              Hey,
              Thanks so much for sharing your experience with us! If you need anything, were here to help you in any way we can! 


              The Hims & Hers Team

            • Review from Conor O

              1 star

              03/26/2024

              Robbed from a subscription I had cancelled but was still charged for it three months later with no warning whatsoever and they told me they cant do anything about it after having me on hold for 30 min.

              Hims & Hers Inc. Response

              03/27/2024

              Hi,
              Thank you for providing your honest feedback, and were so sorry for the experience you had. 
              We'll do everything we can to resolve your issue right away and will be reaching out to you shortly. 
              The Hims & Hers Team

            • Review from Fernando G

              1 star

              03/25/2024

              Horrible. *********************.I get it, there are no real Drs available so you deal with Bots, really dumb ones.

              Hims & Hers Inc. Response

              03/26/2024

              Hey, 
              We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need **.
              The Hims & Hers Team
            • Review from Bennie L

              5 stars

              03/25/2024

              Very satisfied with the product very good customer service fully recommend

              Hims & Hers Inc. Response

              03/26/2024

              Hey,
              Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! 


              The Hims & Hers Team


            • Review from Nathan B

              5 stars

              03/25/2024

              Definitely helps.Starting to feel like normal.My wife notices the difference.

              Hims & Hers Inc. Response

              03/26/2024

              Hey,
              Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 
              The Hims & Hers Team

            • Review from Dave T

              1 star

              03/23/2024

              Took almost a month to receive medication, follow that up with zero results from the medication and its a big waste of money. I was skeptical about the prescription but figured they know more than me, guess its my fault for not following my instincts.

              Hims & Hers Inc. Response

              03/26/2024

              Hi,
              We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. 


              Wed like the chance to make things right and will be reaching out to you shortly to resolve this matter.
              The Hims & Hers Team

            • Review from Christine A.

              5 stars

              03/21/2024

              Since taking the minoxidil pills (about 2 1/2 months) I no longer see a clump of hair in the shower. My hair seems stronger & with less shedding feels thicker.

              Hims & Hers Inc. Response

              03/25/2024

              Hey,

              Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 

              The Hims & Hers Team


            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.