Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

Financial Services

Tilt

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Reviews

This profile includes reviews for Tilt's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Tilt has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Tilt

      650 California St Fl 7 San Francisco, CA 94108-2737

    • Tilt

      660 York St Ste 102 San Francisco, CA 94110-2102

    Customer Review Ratings

    1.06

    Average of 33 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Kimberly S

      Date: 05/03/2023

      Please beware when using this service. I am writing this review because I feel the only way for this company to resolve its repayment issue is to publicly shame them online. I received a cash advance on 3/16 and then received an email 3 hours later stating my repayment was in process. I contacted customer service and was told that the system automatically drafts on my scheduled pay date. I explained that it did not make sense for me to request a 3-hour payday loan. I was advised that I would be eligible for another loan once the payment had been processed. It was also recommended that I allow at least 24 hours after my payday before requesting any future advances to avoid the error. I should have canceled the service immediately but against my better judgment, I attempted to request another loan on 4/29. I made sure to request the advance the day after my payday and confirmed that the payback date was set for my next payday. This time the repayment was processed within 2 business days after I received the advance. I reached out to the Empower chat helpline and was informed that the system does not automatically default to the next payday. I was instructed to contact support directly when requesting the advance for an agent to manually set the repayment date. This is unacceptable. These types of errors can result in overdraft fees and Empower still has yet to address the issue.

    • Jacqueline H

      Date: 04/06/2023

      My problem with this app is the fact that they charge you a subscription fee BEFORE you can find out how much they are willing to advance. I was granted a $10 advance & later that day was charged the $8 sub fee which caused an overdraft on my account. They did not even wait until payday to deduct the sub fee. You should be able to see what your advance options are before having to pay for a sub fee!

    • Travis B

      Date: 03/23/2023

      They don't give a s*** about you, they just want your money.

    Tilt is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.