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Business Profile

Business Profile

LendingClub Corporation

Financial Services
Headquarters
Multi Location BusinessFind locations

Business Profile

LendingClub Corporation

595 Market St # 200

San Francisco, CA 94105-2802

5:00 AM - 5:00 PM

Additional business information
Additional Information:

BBB’s business profile for Lending Club was created in April 2010.  A review of Lending Club’s company file was done in June 2019.

BBB encourages consumers to review all material prior to signing up. Below are links to Lending Club’s rates and fees section and their loan agreement that provides important information.

https://www.lendingclu…

Government Actions: FTC vs Lending Club

On April 25, 2018, the Federal Trade Commission (FTC) filed a complaint against LendingClub Corporation, dba LendingClub. Case #: 3:18-cv-02454.

The FTC alleges that LendingClub promised consumers “no hidden fees”, but when the loan funds arrived in consumers’ bank accounts, hundreds to thousands of dollars wer…

Current Alerts For This Business

Alert:
LendingClub has informed BBB that their company's name is being fraudulently used in an online loan scam.

It appears that some consumers applying for a loan at online sites other than LendingClub are subsequently being contacted by representatives claiming to be from LendingClub. Loan applicants are told their loan will be approved and the money de…

Contact Information

595 Market St # 200

San Francisco, CA 94105-2802

5:00 AM - 5:00 PM

BBB Rating & Accreditation

Accredited Since: 1/1/2008

Years in Business: 14

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Customer Reviews

4.22/5

Average of 729 Customer Reviews

Customer Complaints

491 complaints closed in last 3 years

234 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 1/1/2008

Years in Business: 14

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Overview

LendingClub is a US peer-to-peer lending company, headquartered in San Francisco, California. It was the first peer-to-peer lender to register its offerings as securities with the Securities and Exchange Commission (SEC), and to offer loan trading on a secondary market.

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
595 Market St # 200, San Francisco, CA 94105-2802

BBB File Opened:4/15/2010
Years in Business:14
Business Started:10/2/2006
Business Started Locally:10/2/2006
Business Incorporated:10/2/2006
Accredited Since:1/1/2008
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 6053714 for this business, issued by Department of Business Oversight. The expiration date of this license is 1/5/2022.

These agencies may include:

Department of Business Oversight
1515 K Street, Suite 200
Sacramento CA 95814
Type of Entity:Corporation
Number of Employees:1700
Related Businesses
Business Management
  • Mr. Anuj Nayar, Vice President of Corporate Communication
Additional Contact Information

Fax Numbers

  • (800) 929-5097
    Primary Fax

Phone Numbers

Industry Tip

BBB Tip: How to Shop for Financial Services

Read More

Customer Complaints

491 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Billing/Collection Issues
Status: Answered
anonymous user
I took a person loan from www.lendingclub.com, and I had been making payments on the loan. On October 10-16-2020, I paid the balance of that loan in full $3,384.53. My personal bank account is connected their system and it was paid via a direct debit from my account. It is now 10-29-2020 and they have not reflected that I have paid off my loan. When I log into my account with them, it shows that they are going to withdraw funds from my account as usually next month. I can’t afford for them to do this, even if its a mistake and I get the money back at a later day. This is totally unacceptable. I need this matter resolved as soon as possible. I tried contacting them about this problem and the person I spoke with is telling me that they can’t see in their system where the money was paid. Can you please help?Read More

Customer Reviews

729 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

NikkiA

(5 stars)

03/10/2021

We were looking to purchase a home for my mother in law and grandmother in law and feel a bit short with cash. Lending Club allowed us to move forward easily and quickly. There was no hassle and the cash arrived right on time!
... Read More

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
595 Market St # 200, San Francisco, CA 94105-2802

BBB File Opened:4/15/2010
Years in Business:14
Business Started:10/2/2006
Business Started Locally:10/2/2006
Business Incorporated:10/2/2006
Accredited Since:1/1/2008
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 6053714 for this business, issued by Department of Business Oversight. The expiration date of this license is 1/5/2022.

These agencies may include:

Department of Business Oversight
1515 K Street, Suite 200
Sacramento CA 95814
Type of Entity:Corporation
Number of Employees:1700
Related Businesses
Business Management
  • Mr. Anuj Nayar, Vice President of Corporate Communication
Additional Contact Information

Fax Numbers

  • (800) 929-5097
    Primary Fax

Phone Numbers

Business Categories

Local BBB

Golden Gate Better Business Bureau

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reports On

BBB reports on known marketplace practices.

See What BBB Reports On

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.