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Business Profile

Business Profile

Indiegogo

Crowdfunding
Multi Location BusinessFind locations

Business Profile

Indiegogo

965 Mission St

San Francisco, CA 94103-2921

Contact Information

965 Mission St

San Francisco, CA 94103-2921

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BBB Rating & Accreditation

Accredited Since: 10/11/2012

Years in Business: 13

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

1.03/5

Average of 115 Customer Reviews

Customer Complaints

280 complaints closed in last 3 years

107 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 10/11/2012

Years in Business: 13

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

Indiegogo is a crowdfunding platform used by individuals or businesses to raise money for various causes, and allows others to fund ideas they care about.

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
965 Mission St, San Francisco, CA 94103-2921

BBB File Opened:2/11/2011
Years in Business:13
Business Started:7/26/2007
Business Started Locally:7/26/2007
Business Incorporated:11/13/2007
Accredited Since:10/11/2012
Type of Entity:Corporation
Number of Employees:115
Alternate Business Name
  • Indiegogo, Inc.
Business Management
  • Mr. Dan Poole, Customer Contact
Contact Information

    Customer Contact

  • Mr. Dan Poole, Customer Contact

Customer Complaints

280 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Delivery Issues
Status: Answered
anonymous user
My Indiegogo crowdfunding campaign ended on February 5, 2020 and per their own guidelines, “ provided your bank account information is complete and accurate. Once you have received your first contribution, you can view your raised funds on the Funds tab of your Campaign Dashboard.” It’s now been 17 business days and not only have I not received any funds, they haven't responded to my email inquiries about when they or IF they will release the funds.Read More

Customer Reviews

115 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Fnu Y

(1 star)

11/03/2020

I never receive the perk as they promised on September 2020. I made a dispute to the bank now they won't return the money. If this company has bad reputation why BBB doesn't do anything to them. They keep continue lie to the customer and stealing their money.
... Read More

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
965 Mission St, San Francisco, CA 94103-2921

BBB File Opened:2/11/2011
Years in Business:13
Business Started:7/26/2007
Business Started Locally:7/26/2007
Business Incorporated:11/13/2007
Accredited Since:10/11/2012
Type of Entity:Corporation
Number of Employees:115
Alternate Business Name
  • Indiegogo, Inc.
Business Management
  • Mr. Dan Poole, Customer Contact
Contact Information

    Customer Contact

  • Mr. Dan Poole, Customer Contact

Business Categories

Local BBB

Golden Gate Better Business Bureau

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.