Reviews

This profile includes reviews for Jack In The Box Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Jack In The Box Inc has 795 locations, listed below.

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  Jack In The Box Inc

  9357 Spectrum Center Blvd San Diego, CA 92123-1444

  
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  Jack In The Box Inc

  23396 S Main St San Luis, AZ 85349

  
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  Jack In The Box Inc

  251 E Main St Somerton, AZ 85350

  
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  Jack In The Box Inc

  28882 Commerce Way Wellton, AZ 85356-7056

  
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  Jack In The Box Inc

  2678 W 16th St Yuma, AZ 85364-4214

  

Review Details

• Review fromKai W

  Date: 07/20/2025

  1 star
  Went to drive through no answer. Waited 5 minutes pulled around waited 3 minutes started to get concerned something was wrong inside considered calling police when I saw a female hiding in the corner looking at me then sending texts and going away. She was in uniform. She peeked out a few times to see if I was still there. Waited a few more minutes then drove around to call and no one would answer. Then behind me an employee gets about the BACK of someones truck the truck had been there as long as I was (longer). The truck pulls around to the drive through so I follow it. It bypasses the speaker and goes straight to the window. The employee that just got out starts handing out things in the window. No financial transactions were made. Then they hold hands for a while. Im recording the whole time. I get to the window she asks what I need and I asked her why no one would take my order the whole time Ive been there. She says the people before didnt speak English so she was helping them. And then she said she was on break. I asked her why the other person hiding and texting couldnt help me she said shell talk to them. Its completely ridiculous people can just do Whatever they want on a job. Where is the responsible adult to supervise?!?

• Review fromJameil O

  Date: 07/19/2025

  1 star
  Every single time I have been to this location I have greatly regretted spending my money there my food is almost always cold a few times items were left out of my order its just ever inconvenient for a fast food service not only do I not get my food prepared correctly or receive it but the line so very often keeps you there no less the ***** mins waiting drive thru orders are the worse

• Review fromRaul a

  Date: 06/30/2025

  2 stars
  I went today at 3.35 am I ask for a meat lover burrito they gave me one with out egg

• Review fromKeith K

  Date: 06/17/2025

  1 star
  Horrible customer service.Cashier took my order incorrectly and made me pay Ala carte prices instead of the meals that I ordered.Filed a complaint and requested to be contacted and until today, no response from them!

• Review fromDarrel F.

  Date: 06/11/2025

  1 star
  Rude and disrespectful manager on 06-10-2025 I'd never seen her before and I hope I never see her there again. No one took my order at the menu speaker at drive through. No biggy , after a few minutes and no cars ahead of me I pulled forward to the window, kid working gladly takes my order then some manager comes yelling at the kid and telling me to pull forward. "Ok" , she brings my food out personally and proceeds to tell me to stay at the order speaker until she decides to take my order or she won't serve meat all "wow" it used to be an awsome restaurant, just lost a few customers that day

• Review fromSonya M

  Date: 06/01/2025

  1 star
  Today is June 1, 2025 and my family made a delivery order through **** from Jack in the box #**** in Hesperia ca at 4:23 p.m...our food was delivered around 5pm.This is NOT the first time our orders have been wrong.. at this time I have no transportation which is why we did an **** order. I called the jack in the box our order came from and they said it's ****s fault our order was wrong. The **** drivers DO NOT go behind counter and bag our orders and then deliver them. The employees at many of these restaurants DON'T PAY ATTENTION TO WHAT THE ORDERS CONSIST OF NOR DO THEY CARE. The manager said I have to go through **** to TRY to fix the wrong order being delivered. The employees NEED TO BE HELD ACCOUNTABLE FOR THEIR INCOMPETENT ACTIONS AND NOT DOING THEIR JOB CORRECTLY. Jack in the box NEEDS TO CHANGE THEIR POLICY REGARDING **** AND THEY NEED TO MAKE SURE THEIR EMPLOYEES DO THEIR JOB RIGHT THE FIRST TIME. This is wrong because people expect to receive what they are paying for and not get jipped financially. And the 800 number for Jack in the box customer service that is online needs to be CORRECTED because that number is to a chat line. That's fraudulent information as well as it's proving their customers aren't important nor do they want to hear from the customers in society especially if it's complaints. How is one supposed to contact them to make a complaint about their stores for whatever reason. Something needs to be done about this.

• Review fromDiane R.

  Date: 06/01/2025

  1 star
  I give zero stars to a company who not only provided a horrible experience, was guilty of discrimination toward the elderly. I am 62 years old and the way the staff said I didn't know what I said but to insinuate I was a liar. They not only refused to provide their names but I was given a name that was not on my receipt. I have never received such blatant disrespect as a human being, but to speak a foreign language about me in front of me. I am not seeking a review I want to file a official complaint. When employees can gaslight you and blatantly lie to your face? Why is NO employee including the manager not wearing name badges? I believe it's so their deployable behavior can't be reported. Deceptive practices to discourage the consumer from complaining. This not the first time that I have had problems with this jack in the box. As a matter of fact I stop going there for years after the same type of treatment just nasty like I am supposed accept it. Over 90% of their employees at this location speak broken English and using it as an excuse to treat customers horrible because they don't "understand ". This is not acceptable. As a customer I expect somone that can communicate with me as a customer. I can't begin to tell you how deployable this is. The employees don't care about it because there are no REAL consequences to their action and corporations don't care cause my little $5.00 I spend doesn't even effect their bottom line. So is this a waste of time? Probably because noone cares until things like the pandemic hits and there are no customers. Too many fast food places like ********************** hire people that give less than a care about providing customers who are not only spending their hard earned money but chose your establishment over hundreds of other options. Businesses used to be grateful for their customers now it is like customers should be grateful for them. To whomever reviews this I want to complain not review. Start holding businesses accountable.

• Review fromEryck N

  Date: 05/18/2025

  1 star
  Terrible service had me pay for something I could even get.

• Review fromKarina A

  Date: 05/17/2025

  1 star
  We ordered breakfast at the drive thru. Got home and started eating our food, and half way noticed that the bread was moldy. That's so disgusting

• Review fromSandy B

  Date: 04/27/2025

  1 star
  If I could leave zero stars, that's what I would do. I ordered two tacos that were supposed to be 2 for .99 but when I get to the window, i'm told that's only if you order in the app, nowhere in the app is this stated, but surprisingly enough?It's a rule when you get to the window