About

Local BBB:

BBB, Pacific SW

BBB File Opened:

11/20/2019

Business Started:

9/21/2015

Business Incorporated:

9/21/2015

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Medicalmex LLC

Business Management:

Mr. Jose P Saldana, Owner

Additional Information

Payment methods

MedicalMex accepts the following forms of payment:Major credit and debit cards (Visa, MasterCard, American Express)Wire Bank transfers (domestic and international)Electronic payments and authorized payment platforms (Wise, QuickBooks)Financing options may be available for some services through our third-party partners, subject to approval and applicable terms.Payment structures may vary depending on the service type, timing, and coordination requirements.

Refund and Exchange Policy

Booking payments are refundable only if a cancellation request is submitted at least 15 days prior to the scheduled appointment date. Booking payments are non-refundable if the cancellation request is made less than 15 days before the scheduled appointment due to coordination work, provider scheduling, and resource allocation already performed.All refund requests must be submitted in writing to [email protected] or service changes may occur due to failure to comply with travel requirements, safety protocols, or reasonable coordination requests necessary to support the service experience. This includes, but is not limited to, failure to follow international travel guidelines, incomplete documentation, or lack of cooperation with transportation or safety assessments. In such cases, refunds may be reduced or not applicable depending on the stage of service.Medical services are performed by independent third-party providers and are subject to each provider’s clinical policies, evaluations, and consent agreements. MedicalMex does not control clinical decisions or outcomes.For aesthetic, elective, or longevity-related services, refunds are not provided based on dissatisfaction with results or outcomes that were previously discussed and consented to with the treating provider.All procedures and treatment plans are subject to change based on medical evaluation, including in-person assessment by the provider. Providers reserve the right to modify, postpone, or decline treatment at any time for medical or safety reasons. In-person assessments take precedence over prior evaluations and may result in changes to services, timing, or pricing.MedicalMex encourages good faith communication to address concerns and will make reasonable efforts to assist in dispute resolution; however, resolution requires cooperation from all parties involved.

Business Categories

Medical Case Management