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About

About This Business

Tatami Room specializes in Japanese home decor featuring a variety of room dividers and shoji screens, Japanese platform beds, mats, wall lamps,paper lanterns, bamboo blinds, and garden elements.

BBB Accredited Since: 5/15/2006

Years in Business: 25

Products and Services


Shoji Screens
Room Dividers
Shoji Doors
Sliding Dividers
Bamboo Blinds
Table Lamps
Floor Lamps
Ceiling Lamps
Hanging Lamps
Wall Lamps
Tatami Mats
Platform Beds
Garden
Shoji Paper
Paper Lanterns

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
5/10/2006
Business Started:
8/1/2000
Business Started Locally:
8/1/2000
Business Incorporated:
5/15/2007
Type of Entity:
Corporation
Business Management:
Customer Service, Manager
Number of Employees:
11

Additional Contact Information

Additional Phone Numbers
Other Phone: (800) 636-3138
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook

Additional Information

Refund and Exchange Policy
If within 30 days of receipt of your shipment, you are not satisfied with the product you have received, you may return any item for a full refund (shipping & handling fees are non-refundable). Please contact our customer service for return authorization.

Latest Reviews

  • Julie B

    "Amazing product, highly recommend! They are slow to ship, but they let us know before we ordered that it would take quite some time to receive our order, and they were very quick to respond to any questions about it." ... Read full review

  • Colleen K

    "Short Review: Great quality frame, beautiful work, sturdy, good shipping, worth every REMOVED.Long Review: I got a bed back in 2021 and it is still great, no squeaks no breaking no issues, just perfect." ... Read full review

  • Yvonne W

    "Bought a Tatami mat bed from them a few years ago and took it with me through a move recently. Best bed I've ever owned, very well made, beautiful wood, and mats are in perfect condition still." ... Read full review

View all Reviews

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