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Business Profile

Motorcycle Driving School

Safety Center, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Driving School.

Complaints

This profile includes complaints for Safety Center, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Safety Center, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/14/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      MAY 2025 I WAS REQUIRED BY THE COURTS OF ***************** TO ATTEND DUI FIRST TIME OFFEDER PROGRAM. SINCE IM HOMELESS THE COURTS REFERED ME TO SACRAMENTO'S PRIMERE NON PROFIT PROGRAM BECAUSE THEY ASSESS ABILITY TO PAY FOR CRIMINALLY REQUIRED PROGRAM. CURRENTLY IM INCOMELESS AND HOUSELESS IN THE PROCESS OF BEING EVALUATED FOR MENTAL DISABILITIES AND APPLYING FOR DISABILITY WITH ***. AFTER SUPPLYING ALL NEEDED DOCUMENTS I WAS UNSOLICEDLY RECOMMENDED TO ATTEND A FOR PROFIT PROGRAM THAT I CANT AFFORD. WHEN I TRIED TO CALL THE OTHER PROGRAM THEY INFORMED ME THAT I WAS COURT ORDERED TO ABOVE MENTIONED PROGRAM. IM STILL GETTING THE RUNAROUND AND UNANSWERED MESSAGES FROM THE SAFETY CENTER DIRECTOR AND ASSOCIATES. IM REQUESTING A DENIAL IN WRITING OR ACCEPTANCE IN THE PROGRAM TO SUPPLY BACK TO COURT BEFORE THE JUDGES TIMELY DUE DATE.

    • Initial Complaint

      Date:12/31/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was court order to take this class. The class and requirements are one class per week on a day that you arrange and if you cant make that day and need a new class you call in and have the case manager change it. I changed my day and both days appeared on my schedule continuously racking up these not adhering to the policies that were outlined in the programs orientation. I did what I was told and they still kept two classes on my schedule and charge me for the ones that I couldnt attend, which I have previously changed with an employee of the safety center. The class was not removed and I was charged for it then I made a payment on December 18, 2024 and receive this double billing standard of which I didnt agree to nor was a court order and fines are not through them. This is an unfair practice of policies and prices, not written in their written statements or what the program is outline or designed to do I need help. I am attaching photographs of payment and the letter received.

    • Initial Complaint

      Date:04/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had attended safety center for an 18 month program and was making payments to the company monthly and was attending classes and I had finished all classes and gotten my certificate of completion and had my interlock device in for my required two years. When I went to the dmv to my surprise I was told I needed nearly 7 more months of the breathalyzer. I called DMV mandatory actions unit and was told that I had been dropped from the program at one point but re enrolled shortly after. By dropping me dmv requires I remove and reinstall the breathalyzer. I was never informed that they had dropped me and when I called to ask about it they said it was an error and they would send over a letter stating that it was a drop in error, they never did and upon time after time of me calling they would say they already sent it. I came in with my attorney the other day and was told no manager was available and they would call me. Now they have come up with a story of I was dropped for non payment which if that was the case I would have been charged a re enrollment fee no such fee exists and they then claimed because I am no longer a client they cant and wont be sending the letter to the dmv stating I was dropped in error. I will now have to get a breathalyzer installed again costing me over 1000 dollars for the interlock device for the period of time dmv is requiring for an error they wont own up to. I just want them to do what is right and this complaint would go away.

    • Initial Complaint

      Date:08/17/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been going back and forth with this business for over a year for a 6 month program! They have charged me ****** charges. They have given me absences when they did not send me the link needed. They with held a book I paid for in my tuition and never mentioned I was even to receive this. They have charged me for missed classes I was in the entire duration of the class as well as took the credit away for completing the class. They can never provide me with written charges an I have to ask several times for an email with the charges which I may have received one time if that. My computer was given a virus from their zoom on my last class an I had to restart it an reset ONLY my zoom passwords. I have reached out to a supervisor several times no one ever calls back

    Safety Center, Inc. is NOT a BBB Accredited Business.

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